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Pbx Iv Porfp#D80B1600040

ID: BPM056515 • Alt ID: D80B1600040 • State: Maryland
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Description

Background
The Maryland Insurance Administration (MIA) is seeking to renew warranty and support for its CISCO VOIP Collaboration subscription. This subscription is essential for managing all incoming and outgoing telephone calls, including the main menu, call centers, and voicemails. The maintenance agreement aims to ensure that MIA's phone needs are adequately met.

Work Details
The contract includes the renewal of warranty and support services for the CISCO VOIP Collaboration subscription. Specific services include:

1. Collaboration Flex Plan 3.0
2. Cisco Support Standard
3. EntW On-Premises Calling
4. Session Manager
5. SRST Endpoints (1)
6. On-Premises Smart License - EA (1)
7. Access Smart License (1)
8. Common Area Smart License (1)
9. Unity Connection Smart License (1)
10. Emergency Responder Smart License (1)
11. Cloud Device Registration Entitlement
12. Messaging Entitlement
13. File Storage Entitlement
14. Pro Pack for Cisco Control Hub Entitlement
15. Expressway Rich Media Session included with Flex(1)
16. On-Premises SW Bundle v15
17. Expressway Version 15 Restricted Software
18. On-Premises UCCX Premium Concurrent Agent
19. On-Premises UCCX Standard Concurrent Agent
20. On-Premises UCCX Standard Agent License
21. On-Premises UCCX Premium Agent License
22. On-Premises UCCX Standard & Premium Server Smart Licensing
23. On-Premises UCCX Standard & Premium Media Kit v15.

Period of Performance
The contract is set to begin on June 1, 2026, and will last for a term of 12 months, concluding on May 31, 2027.

Place of Performance
The services will be performed at the Maryland Insurance Administration located at 200 St. Paul Place, Suite 2700, Baltimore, Maryland 21202.

Bidder Requirements
Bidders must comply with the Designated Small Business Reserve requirements and are encouraged to meet the Minority Business Enterprise (MBE) and Veteran-Owned Small Business Enterprise (VSBE) goals set at 0% for this contract.
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Overview

Opportunity Type
Request for Quote
Opportunity ID
BPM056515
Response Deadline
May 15, 2026 Past Due
Date Posted
May 12, 2026
Source

Q&A Deadline
Questions must be submitted in writing with the subject line, "Question for PORFP # D80B1600040" and sent via e-mail to the Agency Point of Contact listed in Section 2. Responses must be submitted through the State's eMaryland Marketplace Advantage (eMMA) e-Procurement system.
Set Aside Preferences
Small Business
Est. Value Range
Experimental
$50,000 - $180,000 (AI estimate)
Agency Distribution
High
On 5/12/26 Maryland Insurance Administration in Maryland issued Request for Quote Pbx Iv with ID BPM056515 due 5/15/26.

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Documents

Posted documents for Pbx Iv Porfp#D80B1600040

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Classifications

Opportunity Classification
Information Technology Broadcasting and Telecommunications

Additional Details

Set Aside
Small Business Reserve Designation
Lot #
1
Round #
2

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