561422 - Telemarketing Bureaus and Other Contact Centers
Overview
Description
Establishments primarily engaged in operating call centers that initiate or receive communications via telephone, facsimile, email, or other communication modes for purposes such as: (1) promoting products or services, (2) taking orders, (3) soliciting contributions, and (4) providing information or assistance regarding products or services. Telemarketing bureaus and other contact centers provide these services on behalf of clients and do not own the products or provide the services that they are representing, or they serve other establishments of the same enterprise.
SBA Size Standard
$25.5 million (revenue)
Status
Active
PSC Crosswalk
NAICS Alternatives
Examples
• Customer service call centers
• Floral wire services (i.e., telemarketing services)
• Online customer service centers
• Telemarketing bureaus
• Telemarketing services on a contract or fee basis
• Telephone call centers (e.g., customer service centers, telemarketing services)
• Telephone solicitation services on a contract or fee basis
• Wire services (i.e., telemarketing services), floral
Federal Award Analysis
NAICS 561422 contract spending
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Contracts
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Subcontracts
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Federal IDV Awards
NAICS 561422 indefinite delivery vehicle awards
Federal Contract Awards
NAICS 561422 contracts awards
Federal Contract Opportunities
NAICS 561422 federal solicitations
Federal Forecast Opportunities
NAICS 561422 federal solicitation forecasts
State and Local Contract Opportunities