Account means an account created by You, Your employer or another party for You to access our Service or parts of our Service. Depending on the plan selected, Accounts on HigherGov can be shared by multiple users.
Company (referred to as either "HigherGov", "the Company", "We", "Us" or "Our" in this Agreement) refers to HigherGov, 30 Washington Street; Brooklyn, NY 11201.
User Content includes documents, organization data, personal data, business development plans, pricing, and market intelligence research that users provide to HigherGov
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to the United States.
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to this Website and related services provided by HigherGov.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to HigherGov, accessible from www.highergov.com
You means the individual accessing or using the Service, and the company, organization, government agency, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
While using our Service, We may collect or ask You to provide Us with certain information that can be used to contact or identify You including but not limited to:
First name and last name
Company name and basic information
Credit card information
We may collect personal data from You when You register on our Website, use our Service or interact with our Employees.
We may use the information We collect from You to:
Personalize Your experience to deliver the most relevant information
To send periodic emails regarding updates of potential interest (including, but not limited to Saved Searches and Contract or Grant Opportunities), Your subscription, or other products and services that may interest You.
To quickly process Your transactions.
All data is stored on servers located in the United States
All data is secured on servers accessible only to a limited number of people
Our website is encrypted by Secure Socket Layer (SSL) technology
All passwords stored on our servers are hashed and salted
We use various processes to monitor our servers and other sensitive systems for data breaches and malware such as viruses.
We process all financial transactions through our secure financial gateway provider and no payment information is processed or stored on our servers.
If You access our Services using a Standard, Leader or Capital Market Account, some User Content You provide will become accessible by the other users on your Account in order to promote team collaboration. This includes, for example, the creation of Pipeline, Pursuits, or Activities data.
We do not sell, trade, or transfer to outside parties Your Personal Data or Your User Content.
If you choose to customize your Awardee profile on your Account, the data you provide will become publicly available to HigherGov subscribers and anonymous users who visit our site.
Under rare circumstances, the Company may be required to disclose Your data if required to do so by law or in response to valid requests by public authorities (for example, due to a court order).
The Company also retains Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or We are legally obligated to retain this data for longer time periods.
To request the remove of User Content, please contact us at firstname.lastname@example.org.
We encourage You to use two factor authentication (which can be enabled on the User Profile page) as well as taking proactive steps to protect Your data including using appropriate commercially available malware protection on Your own Devices. The security of Your data is critical to Us, but no method of transmission over the Internet, or method of electronic storage is ever 100% secure. While We strive to use commercially acceptable means to protect Your data, We cannot guarantee its absolute security. In the event of a data breach, we will notify all affected users within 1 business day of the discovery of the breach.
We respect Do Not Track (DNT) browser mechanisms and do not track, plant cookies, or use advertising when one is active.
We do not specifically market to children under 13.
We Honor email opt-out/unsubscribe requests quickly. If you continue to receive unwanted emails from us after unsubscribing, please do not hesitate to Contact Us