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Solacom Support and Maintenance - 911 Communications Center

ID: SS 16299-25 • State: Florida
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Description

Support and Maintenance for the Solacom Recording Equipment for the 911 Communications Center for the period of 10/1/24 - 9/30/25
Background
The City of Jacksonville, Florida is issuing a contract for support and maintenance services for the Solacom Recording Equipment utilized in the 911 Communications Center.
The goal of this contract is to ensure the operational efficiency and reliability of critical communication systems that serve the public safety mission of the city.

Work Details
The contractor will provide comprehensive support and maintenance services for the Solacom Recording Equipment.
This includes troubleshooting, repairs, software updates, and any necessary technical assistance to maintain optimal performance of the recording systems used in emergency communications.
Specific tasks may include regular system checks, emergency response support, and training for personnel on equipment usage.

Period of Performance
The contract will be performed over a period from October 1, 2024, to September 30, 2025.

Place of Performance
The services will be performed at the 911 Communications Center located in Jacksonville, Florida.
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Overview

Agency
Jacksonville Logo Jacksonville [FL]
Opportunity Type
SS
Opportunity ID
SS 16299-25
Response Deadline
Dec. 17, 2024 Past Due
Date Posted
Dec. 3, 2024
Est. Value Range
Experimental
$50,000 - $150,000 (AI estimate)
Agency Distribution
High
Source
Open
On 12/3/24 Jacksonville in Florida issued SS Solacom Support and Maintenance - 911 Communications Center with ID SS 16299-25 due 12/17/24.

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Documents

Posted documents for Solacom Support and Maintenance - 911 Communications Center

Classifications

NAICS
541519 - Other Computer Related Services
PSC
DA01 - IT And Telecom - Business Application/Application Development Support Services (Labor)
7E20 - IT And Telecom – End User: Help Desk;Tier 1-2, Workspace, Print, Productivity Tool (Hw/Perpetual Sw)

Additional Details

Solicitation Type
SS

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