DRAFT 70RTAC24R00000016 J.1 Statement of Work.pdf

Adobe ELA - DRAFT Solicitation (DRAFT_70RTAC24R00000016)

DHS Office of the Chief Procurement Officer

Statement of Work (SOW) for the U.S. Department of Homeland Security's (DHS) department-wide Adobe Enterprise License Agreement (ELA). The SOW outlines the scope, objective, and specific requirements for the procurement of Adobe products, including software, maintenance, and consulting services. It details the background and objectives of the ELA, emphasizing the need for commercially available off-the-shelf (COTS) software to meet DHS's requirements. The SOW specifies that the ELA will cover licensing for all DHS components and provides detailed technical support and maintenance requirements, including 24/7 support and upgrades to the latest versions of products.

Furthermore, the SOW outlines compliance requirements related to enterprise architecture, security policies, encryption, continuous monitoring, vulnerability assessments, personal identification verification (PIV) credential compliance, Section 508 requirements, Federal Information Security Management Act (FISMA) requirements, Occupational Safety and Health Act requirements, artificial intelligence/machine learning requirements, geospatial information system compliance, and cloud/FedRAMP requirements. Additionally, it includes specific provisions for migration of existing licenses to the ELA, technology refresh and product offerings, licensing audits and compliance reviews. The SOW also highlights the need for interoperability with Microsoft products and services.