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HHSM500201300103C

Definitive Contract

Overview

Government Description
Contact Center Operations (CCO)
Place of Performance
Arlington, VA 22203 United States
Pricing
Cost Plus Award Fee
Set Aside
None
Extent Competed
Full And Open Competition
Est. Average FTE
3373
Analysis Notes
COVID-19 $20,500,000 (0%) percent of this Definitive Contract was funded by COVID-19 emergency acts including the CARES Act.
Amendment Since initial award the Potential Award value has increased from $5,505,636,495 to $5,536,080,055.
Successor The following contract appears to have succeeded this one 75FCMC22C0025.
Subcontracting Plan This Definitive Contract has a Subcontracting Plan (without incentive). The Department of Health and Human Services has an overall small business subcontracting goal of 32%
Maximus Federal Services was awarded Definitive Contract HHSM500201300103C HHSM500201300103C for Contact Center Operations (CCO) worth up to $5,536,080,055 by the CMS Office of Acquisition and Grants Management in April 2013. The contract has a duration of 9 years 1 months and was awarded through solicitation Contact Center Operations full & open with NAICS 561422 and PSC R499 via direct negotiation acquisition procedures with 6 bids received.

Status
(Complete)

Last Modified 3/25/24
Period of Performance
4/15/13
Start Date
5/31/22
Current End Date
5/31/22
Potential End Date
100% Complete

Obligations
$5.5B
Total Obligated
$5.5B
Current Award
$5.5B
Potential Award
100% Funded

Award Hierarchy

Definitive Contract

HHSM500201300103C

Subcontracts

-

Activity Timeline

Interactive chart of timeline of amendments to HHSM500201300103C

Subcontract Awards

Disclosed subcontracts for HHSM500201300103C

Opportunity Lifecycle

Procurement history for HHSM500201300103C

Transaction History

Modifications to HHSM500201300103C

People

Suggested agency contacts for HHSM500201300103C

Competition

Number of Bidders
6
Solicitation Procedures
Negotiated Proposal/Quote
Evaluated Preference
None
Performance Based Acquisition
Yes
Commercial Item Acquisition
Commercial Item Procedures Not Used
Simplified Procedures for Commercial Items
No

Other Categorizations

Subcontracting Plan
Plan Required (Incentive Not Included)
Cost Accounting Standards
Yes
Business Size Determination
Large Business
Awardee UEI
TREKW6J3QSF5
Awardee CAGE
8AMZ8
Agency Detail
Awarding Office
75FCMC OFC OF ACQUISITION AND GRANTS MGMT
Funding Office
75FCMC
Created By
hhsmwsmith
Last Modified By
hhsjbohlen
Approved By
hhsjbohlen

Legislative

Legislative Mandates
Labor Standards
Performance District
VA-08
Senators
Mark Warner
Timothy Kaine
Representative
Donald Beyer

Budget Funding

Federal Account Budget Subfunction Object Class Total Percentage
Program Management, Centers for Medicare and Medicaid Services, Health and Human Services (075-0511) Health care services Other services from non-Federal sources (25.2) $3,738,294,563 100%
Modified: 3/25/24