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36C10E19D0018-36C10D23N0010

Delivery Order

Overview

Government Description
BENEFITS TRANSFORMATION PLATFORM
Awardee
International Business Machines Corporation
Awarding Agency
VBA Headquarters (HQ) [VA - VBA]
Funding Agency
Department of Veterans Affairs (VA)
NAICS
518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
PSC
DH01 - IT And Telecom - Platform Support Services: Database, Mainframe, Middleware (Labor)
Place of Performance
Washington, DC 20002 United States
Pricing
Fixed Price
Set Aside
None
Extent Competed
Full And Open Competition
Related Opportunity (Parent Award)
Veterans Intake, Conversion and Communication Services (VICCS) Multiple Award Indefinite Delivery - Indefinite Quantity (IDIQ) Contract. (36C10E19R0003)
Analysis Notes
Amendment Since initial award the Potential End Date has been extended from 04/14/28 to 04/20/28 and the Potential Award value has increased 13% from $426,822,682 to $482,010,615.
Subcontracting Plan This Delivery Order has an Individual Subcontract Plan. The Department of Veterans Affairs has an overall small business subcontracting goal of 17%
International Business Machines Corporation was awarded Delivery Order 36C10D23N0010 (36C10D-23-N-0010) for Benefits Transformation Platform worth up to $482,010,615 by the Department of Veterans Affairs in April 2023. The contract has a duration of 5 years and was awarded full & open with NAICS 518210 and PSC DH01 via subject to multiple award fair opportunity acquisition procedures with 1 bid received. As of today, the Delivery Order has a total reported backlog of $246,065,099. This contract was awarded through vehicle Veterans Intake, Conversion, and Communication Services (VICCS) Mail Automation.

Status
(Open)

Last Modified 4/23/25
Period of Performance
4/15/23
Start Date
5/20/25
Current End Date
4/20/28
Potential End Date
41.0% Complete

Obligations and Backlog
$235.9M
Total Obligated
$235.9M
Current Award
$482.0M
Potential Award
49% Funded
$0.0
Funded Backlog
$246.1M
Total Backlog

Award Hierarchy

Vehicle

Veterans Intake, Conversion, and Communication Services (VICCS) Mail Automation

Indefinite Delivery Contract

36C10E19D0018

Delivery Order

36C10E19D0018-36C10D23N0010

Subcontracts

-

Activity Timeline

Interactive chart of timeline of amendments to 36C10E19D0018-36C10D23N0010

Labor Services Billing

Annual labor billing rates and FTE reported for 36C10E19D0018-36C10D23N0010

Year Services Invoiced Hours FTE Blended Rate
2023 $18,664,699 41,491.0 19.9 $449.85

Subcontract Awards

Disclosed subcontracts for 36C10E19D0018-36C10D23N0010

Transaction History

Modifications to 36C10E19D0018-36C10D23N0010

People

Suggested agency contacts for 36C10E19D0018-36C10D23N0010

Competition

Number of Bidders
1
Solicitation Procedures
Subject To Multiple Award Fair Opportunity
Evaluated Preference
None
Performance Based Acquisition
Yes
Commercial Item Acquisition
Commercial Item
Simplified Procedures for Commercial Items
No

Other Categorizations

Subcontracting Plan
Individual Subcontract Plan
Cost Accounting Standards
Exempt
Business Size Determination
Large Business
Awardee UEI
VV9KH3L99VE3
Awardee CAGE
3BXY7
Agency Detail
Awarding Office
36C10D VETERANS BENEFITS ADMIN (36C10D)
Funding Office
36B20C
Created By
lisa.winkler@va.gov
Last Modified By
stacia.faulhaber@va.gov
Approved By
stacia.faulhaber@va.gov

Legislative

Legislative Mandates
Labor Standards
Performance District
DC-98

Budget Funding

Federal Account Budget Subfunction Object Class Total Percentage
General Operating Expenses, Veterans Benefits Administration, Veterans Affairs (036-0151) Other veterans benefits and services Other services from non-Federal sources (25.2) $63,975,994 63%
Cost of War Toxic Exposures Fund, Departmental Administration, Veterans Affairs (036-1126) Hospital and medical care for veterans Other services from non-Federal sources (25.2) $35,424,064 35%
Modified: 4/23/25