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Usda National Hunger Clearinghouse Services

ID: 12-3198-25-Q-0012 • Type: Synopsis Solicitation
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Description

Posted: Aug. 13, 2025, 6:11 p.m. EDT

******************************************************AMENDMENT 0001********************************************

The purpose of the Amendment is to do the following:

To extend the response date to: August 20, 2025, EST 10am and advise responses to questions will be provided via A0002.

ALL OTHER TERMS AND CONDITIONS REMAIN UNCHANGED.

************************************************************************************************************************

This is a combined synopsis/solicitation for commercial services prepared in accordance with the format in FAR 12.6 as supplemented with FAR 13 and additional information included in this notice. The incorporated provisions and clauses are those in effect through Federal Acquisition Circular (FAC) 2025-04.

THIS ANNOUNCEMENT CONSTITUTES THE ONLY SOLICITATION AND A SEPARATE SOLICITATION WILL NOT BE ISSUED. The solicitation number for the acquisition is 12-3198-25-Q-0012 and is being issued as a Request for Quote (RFQ). The NAICS Code for the solicitation is 561422 and the Small Business Size Standard is $25.5Million. The requirement will be awarded as a Firm-Fixed Price (FFP) contract. The requirement will be an Unrestricted Set-aside (Full and Open competition). Prospective Offerors are responsible for downloading the solicitation and any amendments from SAM.gov. The Government reserves the right to award a contract without discussions if the Contracting Officer determines that the initial offer is providing the best value to the Government and discussions are not necessary.

The Government intends to issue a single contract.

SEE ATTACHEMENT LABELED 12-3198-25-q-0012 FOR FULL SOLICITATION TERMS AND CONDITIONS

Posted: July 24, 2025, 11:13 p.m. EDT
Background
The U.S. Department of Agriculture (USDA), Food and Nutrition Service (FNS) is seeking a qualified Contractor to provide food and nutrition assistance program information and other social services information to low-income individuals and communities.

The mission of FNS is to end hunger and obesity through the administration of federal nutrition assistance programs, serving one in four Americans annually. The USDA National Hunger Clearinghouse aims to support food security, improve lives, and reduce reliance on government assistance.

This solicitation is based on Section 26 of the National School Lunch Act, which mandates the establishment of an information clearinghouse for nutrition assistance programs.

Work Details
The Contractor shall operate and promote the USDA National Hunger Hotline, USDA National Hunger Clearinghouse texting service, and USDA National Hunger Clearinghouse database.

Key tasks include:
1) Maintaining facilities and equipment for the Hotline, Texting Service, and Database;
2) Providing a toll-free hotline (1-866-3-HUNGRY) for basic information about FNS programs;
3) Implementing an automated texting service that responds to inquiries about food assistance;
4) Analyzing inbound Hotline calls and texts with comprehensive reporting metrics;
5) Ensuring all services meet the needs of low-income individuals or communities.

Place of Performance
The geographic location for performance is not explicitly stated but involves nationwide services accessible via phone and text.

Overview

Agency
FNS Headquarters (HQ) [USDA - FNS]
Response Deadline
Aug. 20, 2025, 10:00 a.m. EDT (original: Aug. 15, 2025, 10:00 a.m. EDT) Due in 3 Days
Posted
July 24, 2025, 11:13 p.m. EDT (updated: Aug. 13, 2025, 6:11 p.m. EDT)
Set Aside
None
NAICS
561422 - Telemarketing Bureaus and Other Contact Centers
PSC
R699 - Support- Administrative: Other
Place of Performance
VA 22314 United States
Source
SAM
Current SBA Size Standard
$25.5 Million
Pricing
Fixed Price
Evaluation Criteria
Best Value
Est. Level of Competition
Average
Est. Value Range
Experimental
<$250,000 (solicitation indicates Simplified Acquisition Procedures, which in most cases, applies to contracts expected to be less than $250K in value)
On 7/24/25 FNS Headquarters issued Synopsis Solicitation 12-3198-25-Q-0012 for Usda National Hunger Clearinghouse Services due 8/20/25. The opportunity was issued full & open with NAICS 561422 and PSC R699.
Primary Contact
Name
Monifa Coleman   Profile
Email
monifa.coleman@usda.gov
Phone
None

Documents

Posted documents for Synopsis Solicitation 12-3198-25-Q-0012

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Additional Details

Source Agency Hierarchy
AGRICULTURE, DEPARTMENT OF > FOOD AND NUTRITION SERVICE > USDA FNS
FPDS Organization Code
12F2-3198
Source Organization Code
100184703
Last Updated
Aug. 13, 2025
Last Updated By
monifa.coleman@usda.gov
Archive Date
Sept. 4, 2025