inTransition Contact (Call) Center (Bridge Contract)   2

Background
The inTransition Contact (Call) Center contract, HT001126CE012, was awarded to Leidos, Inc. on January 15, 2026. This contract is justified due to the unique nature of the services provided to transitioning service members and veterans receiving psychological health care. The Department of Defense has determined that only the incumbent can fulfill these specialized requirements without causing unacceptable delays.

Work Details
The inTransition Call Center provides essential support services for transitioning service members and veterans who are receiving psychological health care. Leidos, Inc. possesses the necessary operational infrastructure and expertise to continue delivering these services effectively.

The justification for sole source procurement is based on the need to avoid unacceptable delays that would occur if another contractor were to take over, as they would require significant time to establish operations and relationships with service members and veterans. The incumbent has demonstrated the capability to provide these services efficiently during the 12-month follow-on period.

Period of Performance
12 months