RFP - Professional Learning Management System

Background
The Alexandria City School Board, operating as Alexandria City Public Schools (ACPS), is committed to providing resources and instruction necessary for student success. ACPS serves over 16,000 students from diverse backgrounds and is seeking a Professional Learning Management System (PLMS) to enhance professional learning opportunities aligned with their strategic goals and standards.

Work Details
The selected Offeror will provide a comprehensive Professional Learning Management System that supports both licensed and non-licensed staff in registering for courses, earning credits, receiving certificates of attendance, and accessing downloadable transcripts.

Key functionalities required include:
1. Course Management: Facilitators must be able to submit course requests with relevant tags and standards aligned with division goals.
2. Tracking Credits: The system must track credits and hours for licensure maintenance, allowing downloads of professional learning records.
3. Dashboard Features: A dashboard to view offerings across the division and customizable feedback forms for course participants.
4. Customer Service: Exceptional service with responses to inquiries within 48 hours.
5. Training: Two to three training sessions on the system each year.
6. Data Integration: Weekly uploads of employee data and migration support for up to seven years of data from existing platforms.

Period of Performance
The contract will commence upon award in December 2024 and will continue as specified in the final agreement, with ongoing support expected throughout the contract duration.

Place of Performance
The services will be performed primarily at Alexandria City Public Schools facilities in Alexandria, Virginia.