Atalasoft DotImage Software Maintenance and WingScan Server Renewal

Background
The Commonwealth of Virginia is issuing a contract for the Atalasoft DotImage Software Maintenance and WingScan Server Renewal.

This contract aims to provide ongoing support and maintenance for the software, ensuring that users have access to technical assistance and software updates as needed. The goal is to maintain operational efficiency and effectiveness in the use of these software products.

Work Details
The contract includes maintenance services for Atalasoft DotImage Software and WingScan Server.

Maintenance services allow subscribers to contact Support Engineers during normal business hours or receive priority responses through the support portal, typically within one to two hours during business hours. Subscribers also benefit from upgrade protection for all software covered by the contract, as well as hot fixes provided before maintenance releases.

The term of this contract is from September 20, 2024, until September 19, 2025.

Period of Performance
The period of performance for this contract is one year, starting from September 20, 2024, and ending on September 19, 2025.

Place of Performance
The geographic location for the performance of this contract has not been explicitly stated in the solicitation.