OME Answering Service

Background
The State of Utah, through the Department of Health and Human Services (DHHS), is seeking a vendor to provide statewide answering and messaging services for the Office of the Medical Examiner. This initiative aims to enhance telecommunication capabilities across the state, ensuring efficient communication for health and human services.

Work Details
The selected vendor will be responsible for providing comprehensive answering and messaging services that cover all DHHS telecommunication needs. This includes 24/7 coverage, ensuring that calls are answered and messages are relayed promptly.

The services must accommodate statewide coverage throughout the year, including all holidays. Offerors must demonstrate their capability to meet these requirements in their proposals.

Period of Performance
The contract resulting from this RFP will be for a duration of five (5) years.

Place of Performance
The services will be performed statewide across Utah.