Software Deployment Solution

Background
The Education Service Center (ESC) Region 13, representing the Technology Alliance for Statewide Initiatives (TASI), is seeking proposals for a scalable software deployment solution aimed at enhancing cybersecurity across Texas K–12 school systems. Established in 1967, ESCs serve as regional support hubs for public educational entities in Texas, focusing on improving student performance and operational efficiency while implementing state and federal education initiatives.

Work Details
The selected vendor will provide a software deployment platform capable of supporting 400–1,000 school systems and managing 800,000–1,800,000 Windows endpoints with 800–1,600 administrative users/technicians. Key services include:

- Configuration of logically isolated environments for each participating school system.
- Automated software deployment and update management across all endpoints.
- Centralized management capabilities with delegated administrative control.
- Support for both locally managed and centrally managed deployments.
- Onboarding, configuration, and implementation support.
- Integration capabilities with third-party systems such as ticketing and workflow platforms.
- Maintenance including system updates and security patches.

Deliverables include a fully configured deployment platform, administrative access configurations, implementation documentation, training materials, and reporting capabilities on deployment status and system health.

Period of Performance
The contract will commence on September 1, 2026, and will run through August 31, 2028. There is an option to extend the contract for up to two additional one-year terms until August 31, 2030.

Place of Performance
The services will be performed across various locations within Texas as required by the participating school systems.

Bidder Requirements
Vendors must provide proof of relevant certifications such as TX-RAMP or FedRAMP. A completed Conflict of Interest Questionnaire (CIQ) must be submitted with the proposal. Vendors are required to maintain insurance coverage including general liability and cyber liability. Additionally, vendors must have a designated account representative available for support.