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RFO 454-25-0508-33147A-RM Column Case Management Enhancements

ID: 454-25-0508-33147A-RM • State: Texas
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Description

Column Case Management Enhancements

Background
The Texas Department of Insurance (TDI) is issuing this Request for Offers (RFO No. 454-25-0508-33147A-RM) to solicit proposals for enhancements to the Column Investigative Case Management System. TDI oversees the regulation of the state's insurance industry and aims to improve its operational efficiency in managing fraud investigations, reviews, and prosecutions through this project.

The system currently holds approximately 12,500 records and requires enhancements to better track and manage these cases.

Work Details
The contractor will provide services including licensing, maintenance, support, design, implementation, system enhancements, and training on requested system enhancements. Specific enhancements include:
1. Ability for administrators to remove erroneous system entries permanently or inactivate them.
2. Merging duplicate organization and person/name records.
3. Implementing a new data element called 'Statute of Limitations' for tracking purposes.
4. Creating workflows for notifications regarding statute of limitations dates approaching at preset intervals (one year, six months, three months, one month, one week).
5. Enhancing reporting capabilities by allowing administrators to create custom reports from any field or form and adding administrative access to the reporting system.

Period of Performance
The contract term begins upon execution and is expected to last until August 31, 2026, with options for two additional one-year terms or one two-year term.

Place of Performance
The services will be performed primarily at the Texas Department of Insurance located in Austin, TX.

Bidder Requirements
Respondents must have a minimum of three years’ experience providing comparable services and demonstrate knowledge of relevant platforms and software environments. They must also provide qualified staff dedicated to the project with detailed qualifications outlined in their proposals.

Overview

Opportunity ID
454-25-0508-33147A-RM
Response Deadline
May 28, 2025 Past Due
Date Posted
May 7, 2025
Est. Value Range
Experimental
$500,000 - $1,500,000 (AI estimate)
Agency Distribution
High
Source
On 5/7/25 Texas Department Of Insurance in Texas issued Column Case Management Enhancements with ID 454-25-0508-33147A-RM due 5/27/25.

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Documents

Posted documents for RFO 454-25-0508-33147A-RM Column Case Management Enhancements

Additional Details

Class Codes
92045-*Software Maintenance and Support Services and Updates and Data Hosting Services; 92046-*Software Updating and Upgrading Services;

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