INSTRUCTIONS TO RESPONDENTS Bids are solicited for furnishing the goods, supplies, equipment and/or services as set forth in this solicitation. Bids must be received Electronically or by Sealed Bid in the Purchasing Office by date and time specified, and then publicly opened and read aloud. Sealed Bids that are either mailed or delivered must be enclosed in a sealed envelope, addressed to the Director Purchasing, and have the bid number, bid name, closing date, and company name clearly marked on the outside of the envelope. Sealed Bids should be mailed or hand delivered to the following address: San Antonio Water System Purchasing Department 2800 US Highway 281 North, Administration Bldg, 5th Floor San Antonio, TX 78212 Electronic Bids can not be accepted after the specified date/ time. Sealed Bids received late will be returned; they will not be opened nor considered in the evaluation of the bid. The undersigned agrees, if the bid is accepted, to furnish any and all items upon which prices are offered, at the price(s) and upon the terms and conditions contained in the specifications. The period of acceptance of this bid will be 90 calendar days after the bid opening date. SCOPE: The San Antonio Water System is soliciting bids/proposals for OVERHEAD DOOR REPAIR / REPLACEMENT & PREVENTATIVE MAINTENANCE. We highly recommend online submission. This expedites the process and reduces errors for both buyer and supplier. For technical assistance, please contact Ion Wave's Customer Success Team: 1-866-277-2645 x 4 or email support@ionwave.net. The San Antonio Water System Purchasing Department is willing to assist any bidder(s) in the interpretation of bid provisions or explanation of how bid forms are to be completed. Assistance may be received by visiting the Purchasing Office in the SAWS Main Office, 2800 US Hwy 281 North, San Antonio, TX 78212, or by calling (210) 233-3819. To report suspected ethics violations impacting the San Antonio Water System, please call 1-800-687-1918.
Background
The San Antonio Water System (SAWS) is soliciting bids for an annual contract for overhead door repair, replacement, and preventative maintenance. The goal of this contract is to ensure the proper functioning and maintenance of overhead doors across various SAWS facilities, which are critical to their operations.
Work Details
The contractor will provide all labor, equipment (including ladders, lifts, cradles, and welders), hand tools, safety equipment, parts, materials, supplies, and consumables necessary for preventative maintenance as well as troubleshooting, diagnosing, repairing, and replacing overhead doors.
Services include:
1. Technical assistance when requested.
2. Repair of overhead doors as authorized by SAWS.
3. Replacement of parts and materials as approved by SAWS.
4. Replacement of complete door units as approved by SAWS.
5. Preventative maintenance as approved by SAWS.
The contractor must have a minimum of three years of experience in providing similar services and must submit documentation under the Response Attachments tab in IonWave.
Period of Performance
The initial term of the contract will be for one year starting from September 9, 2025, and ending on August 31, 2026. There are provisions for up to five additional one-year renewals based on mutual agreement.
Place of Performance
Services will be performed at various locations operated by the San Antonio Water System including but not limited to: Headquarters at 2800 US Hwy 281 North; Eastside Operations Center; Northside Operations Center; Westside Operations Center; Mission Rd Service Center; Steven M. Clouse Treatment Plant; and other specified facilities.
Bidder Requirements
Bidders must demonstrate that they are duly qualified and capable of fulfilling the specifications outlined in the solicitation. They must provide three references for similar work completed in the past. All materials supplied under this contract must be new and suitable for their intended purpose. Contractors are required to maintain appropriate insurance and bonding as specified.
