Integrated Utility Compliance and Water Quality Data Management Solution

Background
The City of Waco, through its Infrastructure Services Department, Treatment and Compliance Division, is issuing this Request for Information (RFI) to gather market information and validate requirements for an enterprise software solution. This solution aims to manage utility compliance, water quality, and program data across various divisions including Water Treatment, Wastewater Treatment, Environmental Laboratory, Industrial Pretreatment, FOG (Fats, Oils, and Grease), Stormwater, and Backflow.

The goal is to refine requirements for a future solicitation and inform budgeting and implementation planning. The Division seeks a modern and configurable solution that focuses on operational and compliance data management with strong analytics capabilities including Microsoft Power BI integration.

Work Details
The RFI requests information on capabilities for an enterprise software solution that includes:
- Centralized operations and compliance data management for Water Treatment and Wastewater Treatment.
- Integration with existing systems such as BTLIMS for laboratory data.
- Support for mobile inspections and field documentation.
- Management of Industrial Pretreatment and FOG program data.
- Automated regulatory reporting and trending dashboards.
- Compliance evaluation documentation including exceedance tracking.
- Integration capabilities with existing City systems like KloudGin and SpryPoint.
- Role-based access control for security purposes.

The system must support various functionalities such as data capture, validation, QA/QC processes, instrument verification tracking, laboratory integration, stormwater program management features including inspections and issue tracking, as well as analytics dashboards that can consolidate data from multiple sources.

Period of Performance
The RFI was issued on March 17, 2026, with responses due by April 16, 2026.

Place of Performance
The contract will be performed in Waco, Texas.

Bidder Requirements
Vendors must demonstrate capabilities for integration with existing systems (e.g., BTLIMS) without duplicating efforts. They should also indicate whether their solutions are compliant with CROMERR regulations where applicable. Vendors are encouraged to provide information on their experience with similar projects.