Custerom Relationship Management (CRM) System for Undergraduate and Graduate
ID: TAMUSA-RFI-25-4008
• State: Texas
Opportunity Assistant
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Description
Background
Texas A&M University–San Antonio is seeking information from vendors regarding their ability and interest in providing a Customer Relationship Management (CRM) system. The goal of this system is to support both undergraduate and graduate recruitment and enrollment functions, addressing current inefficiencies and inconsistent communication due to fragmented systems and workflows.
A unified CRM will integrate both processes, ensuring a seamless experience for prospective students.
Work Details
The contract involves the provision of a Customer Relationship Management (CRM) system that will support the recruitment and enrollment functions for both undergraduate and graduate programs. The system should facilitate the integration of existing processes to enhance communication and efficiency in managing prospective student interactions.
Period of Performance
Responses to this Request for Information (RFI) must be submitted by August 15, 2025, at 2:00 PM CST. The specific period of performance for the contract will be determined following the RFI process.
Place of Performance
The services will be performed at Texas A&M University–San Antonio, located in San Antonio, Texas.
Bidder Requirements
Vendors must be listed on the State of Texas Centralized Master Bidders List (CMBL) or have expressed interest in receiving bid opportunities from Texas A&M University. Vendors are required to register as bidders within AggieBid to respond electronically to this solicitation.
Texas A&M University–San Antonio is seeking information from vendors regarding their ability and interest in providing a Customer Relationship Management (CRM) system. The goal of this system is to support both undergraduate and graduate recruitment and enrollment functions, addressing current inefficiencies and inconsistent communication due to fragmented systems and workflows.
A unified CRM will integrate both processes, ensuring a seamless experience for prospective students.
Work Details
The contract involves the provision of a Customer Relationship Management (CRM) system that will support the recruitment and enrollment functions for both undergraduate and graduate programs. The system should facilitate the integration of existing processes to enhance communication and efficiency in managing prospective student interactions.
Period of Performance
Responses to this Request for Information (RFI) must be submitted by August 15, 2025, at 2:00 PM CST. The specific period of performance for the contract will be determined following the RFI process.
Place of Performance
The services will be performed at Texas A&M University–San Antonio, located in San Antonio, Texas.
Bidder Requirements
Vendors must be listed on the State of Texas Centralized Master Bidders List (CMBL) or have expressed interest in receiving bid opportunities from Texas A&M University. Vendors are required to register as bidders within AggieBid to respond electronically to this solicitation.
Overview
Opportunity ID
TAMUSA-RFI-25-4008
Response Deadline
Aug. 15, 2025
Past Due
Date Posted
July 15, 2025
Source
Est. Value Range
Experimental
$500,000 - $2,000,000
(AI estimate)
Agency Distribution
High
On 7/15/25 Texas A&M University-San Antonio in Texas issued Custerom Relationship Management (CRM) System for Undergraduate and Graduate with ID TAMUSA-RFI-25-4008 due 8/14/25.
Contacts
Documents
Posted documents for Custerom Relationship Management (CRM) System for Undergraduate and Graduate
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AI Analysis
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Classifications
Additional Details
Class Codes
20820-*Business Software, Misc.: Agenda, Labels, Mail List, Planning, Scheduling, etc., Microcomputer;
20887-*Tools, Programming and Case Software, Microcomputer;
20853-*Integrated Software, Microcomputer;