Credit Monitoring Services

Background
The City of Austin is seeking to procure Credit Monitoring Services for its customers in the event of a data breach.
This initiative aims to ensure that affected individuals have access to monitoring services that can help protect their credit and personal information following a security incident.

Work Details
The contractor will provide comprehensive credit monitoring services, which include:
- Continuous monitoring of credit reports from major credit bureaus.
- Alerts for any changes or suspicious activities related to the customer's credit profile.
- Access to credit scores and reports.
- Assistance with identity theft recovery if necessary.
- Educational resources on maintaining good credit health.
The services must meet or exceed the specifications set forth by the City of Austin.

Period of Performance
The contract will commence upon execution and will continue until all obligations are fulfilled, with potential extensions at the City's discretion.

Place of Performance
Services will be provided remotely, accessible to customers throughout the City of Austin.