Community Survey City of Baytown

Background
The City of Baytown is seeking a qualified research and engagement consultancy to design and execute a comprehensive community survey and perception study. The goal is to accurately capture resident satisfaction, priorities, and lived experiences with City services and operations. This initiative aims to produce actionable insights that will guide City decision-making, resource allocation, and communications.

Work Details
The selected consultant will employ a multi-method, mixed-source approach that includes:

1) Conducting an initial discovery phase to understand Baytown’s demographics and service landscape;
2) Designing and administering a statistically valid community survey using various methods (in-person, mail, web, phone);
3) Conducting qualitative research through focus groups and interviews;
4) Analyzing existing community feedback data;
5) Integrating quantitative, qualitative, and organic data into a unified analytical framework;
6) Delivering comprehensive reports with findings, recommendations, and communication strategies;
7) Optional implementation support including workshops for City leadership.

Period of Performance
The expected duration for the project is until October 31, 2026, with interim updates at major milestones.

Place of Performance
The work will be performed in Baytown, Texas.

Bidder Requirements
Proposers must demonstrate proven experience conducting large-scale municipal studies using multi-method approaches. They should have expertise in survey methodology and qualitative research. Additionally, firms are encouraged to involve small businesses and minority/women-owned businesses in their proposals.