Backflow Testing Data Management Software Services for Water Utilities

The City of Irving's Environmental Compliance Division, part of the Water Utilities Department, is requesting proposals from qualified vendors to provide a cloud-based backflow prevention testing management software solution. This contract involves the delivery of software that will address existing system deficiencies and offer robust features to improve tester registration management, backflow testing data management, automatic due date notifications, and communication with customers. The goal is to enhance the City's ability to manage and track backflow prevention testing efficiently and effectively. The City of Irving, located at 835 W. Irving Blvd, Irving, TX 75060, USA, is the entity seeking these services under Opportunity ID: 125LR-25. The contract arises from the need to replace or upgrade the current system to overcome its limitations and provide a more comprehensive, user-friendly, and effective solution for managing backflow prevention testing data and related communications. Vendors must ensure their proposed solution is cloud-based and capable of supporting all required functionalities, including tester registration, data management, automated notifications, and customer communication. The software should be designed to streamline workflows, improve accuracy, and facilitate compliance with regulatory requirements. All questions or requests for clarification regarding this solicitation must be submitted via the Questions tab in the online solicitation system. After consultation with the relevant department personnel, responses will be posted. Should any response result in a significant change to the specifications, an addendum will be issued. Respondents are strongly encouraged to submit their proposals electronically, as this method reduces errors, minimizes unnecessary work, and is environmentally friendly. Assistance with electronic submittal is available by contacting the individual listed on the bid. If hard copy submissions are required for an RFP or RFQ, this will be specified in the solicitation documents. The City appreciates the cooperation of all respondents in utilizing the electronic bidding process.