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6100019598 Annual Contract For San Antonio Public Library Digital Experience Redesign

ID: 6163 • State: Texas
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Description

Background
The City of San Antonio, through its Finance Department and Procurement Division, is seeking proposals for an annual contract to redesign the digital experience of the San Antonio Public Library (SAPL).
The goal is to create a library-specific Platform as a Service (PaaS) solution that meets the needs of a diverse and growing service population.
The selected vendor must demonstrate expertise in library-domain systems and human-centered design to create an adaptable, secure, and user-driven web environment.

Work Details
The contract involves providing a comprehensive digital experience platform that includes:
1. A Web Content Management System (WCMS) that integrates various services into a cohesive user experience.
2. Vendor managed hosting, platform maintenance, security, scalability for high usage, and extensibility for future API integrations.
3. Continuous user experience (UX) consulting and training for library staff to ensure the platform evolves with patron needs.
4. Features such as keyboard navigation support, screen reader compatibility, customizable dashboards, WYSIWYG editor, full-text search capabilities, multi-user editing and commenting functionalities, secure authentication methods, and performance scalability.
5. An events calendar that meets or exceeds current functionalities and a user analytics dashboard to track user journeys.
6. Marketing email automation tools based on user activity.
7. Optional modules like an event/space reservation system may also be proposed.

Period of Performance
The contract will commence upon award and is expected to last for one year with potential extensions based on performance and mutual agreement.

Place of Performance
The services will be performed primarily at the San Antonio Public Library locations and may include remote work as necessary.

Bidder Requirements
Vendors must register as a vendor with the City of San Antonio prior to proposal submission.
They are required to submit various forms including a Contracts Disclosure Form, Litigation Disclosure Form, Veteran-Owned Small Business Program Tracking Form, Certificate of Interested Parties (Form 1295), and proof of insurability.
Additionally, vendors must comply with City security policies and provide comprehensive training and ongoing support services.
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Overview

Opportunity Type
Request for Competitive Sealed Proposals
Opportunity ID
6163
Response Deadline
May 18, 2026 Past Due
Date Posted
April 15, 2026
Source
Source Notes
The main San Antonio bidding site is at https://www.sanantonio.gov/purchasing/biddingcontract/opportunities

Pre-Bid Conference
Attendance at the Pre-Submittal Conference is optional, but highly encouraged.
Est. Value Range
Experimental
$500,000 - $2,000,000 (AI estimate)
Agency Distribution
High
On 4/15/26 Library in Texas issued Request for Competitive Sealed Proposals Annual Contract For San Antonio Public Library Digital Experience Redesign with ID 6163 due 5/17/26.

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