Statewide Collection Agency Services
ID: RFP 31701-03816
• State: Tennessee
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Description
Background
The State of Tennessee, through its General Services department, is issuing this Request for Proposals (RFP) to establish a contract for statewide collection agency services. The purpose of this procurement is to secure a contractor capable of providing collection services for various accounts owed to state agencies and departments. This includes accounts such as overpayments to terminated employees, state park receivables, returned checks, erroneous insurance benefits, and non-payment of fines and fees.
The goal is to procure these services at competitive prices while ensuring all qualified respondents have the opportunity to participate.
Work Details
The contractor will provide general collection services for accounts referred by state agencies and departments. This includes collecting original account balances along with any applicable State Collection Fees that may include late charges, interest, service charges, and other fees.
The contractor will utilize professional collection techniques to assist in the recovery of these debts. Payment to the contractor will be based on a percentage of the amounts collected as specified in the Pro Forma Contract attached to the RFP.
Period of Performance
The contract period and specific performance timelines are detailed in the Pro Forma Contract (Attachment 6.6) included with the RFP documentation.
Place of Performance
The services will be performed statewide across Tennessee as required by various state agencies and departments.
Bidder Requirements
Respondents must comply with specific requirements including holding a valid collection service license as per Tenn. Code Ann. § 62-20-105, maintaining satisfactory credit references, and providing proof of registration with the Tennessee Department of Revenue for sales and use tax collection.
Additionally, bidders must submit a Statement of Certifications & Assurances (Attachment 6.1) signed by an authorized individual.
The State of Tennessee, through its General Services department, is issuing this Request for Proposals (RFP) to establish a contract for statewide collection agency services. The purpose of this procurement is to secure a contractor capable of providing collection services for various accounts owed to state agencies and departments. This includes accounts such as overpayments to terminated employees, state park receivables, returned checks, erroneous insurance benefits, and non-payment of fines and fees.
The goal is to procure these services at competitive prices while ensuring all qualified respondents have the opportunity to participate.
Work Details
The contractor will provide general collection services for accounts referred by state agencies and departments. This includes collecting original account balances along with any applicable State Collection Fees that may include late charges, interest, service charges, and other fees.
The contractor will utilize professional collection techniques to assist in the recovery of these debts. Payment to the contractor will be based on a percentage of the amounts collected as specified in the Pro Forma Contract attached to the RFP.
Period of Performance
The contract period and specific performance timelines are detailed in the Pro Forma Contract (Attachment 6.6) included with the RFP documentation.
Place of Performance
The services will be performed statewide across Tennessee as required by various state agencies and departments.
Bidder Requirements
Respondents must comply with specific requirements including holding a valid collection service license as per Tenn. Code Ann. § 62-20-105, maintaining satisfactory credit references, and providing proof of registration with the Tennessee Department of Revenue for sales and use tax collection.
Additionally, bidders must submit a Statement of Certifications & Assurances (Attachment 6.1) signed by an authorized individual.
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Overview
Opportunity Type
Request for Proposals (RFP)
Opportunity ID
RFP 31701-03816
Response Deadline
March 26, 2026
Past Due
Date Posted
Feb. 18, 2026
Source
Source Notes
Source does not have a linkable page for this opportunity. To find the opportunity, go to the Source website listed above and search for the Opportunity ID.
Est. Value Range
Experimental
$5,000,000 - $20,000,000
(AI estimate)
Agency Distribution
Moderate
On 2/18/26 State of Tennessee in Tennessee issued Request for Proposals (RFP) Statewide Collection Agency Services with ID RFP 31701-03816 due 3/25/26.
Contacts
Documents
Posted documents for Statewide Collection Agency Services
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