Implementing and Maintaining an Offender Management System for the Tennessee Department of Correction

Background
The State of Tennessee, Department of Correction (TDOC), is responsible for the oversight of more than 100,000 individuals in Tennessee's 14 prisons and 17 Community Supervision districts. The Department currently uses a legacy system implemented in 1992 called the Tennessee Offender Management Information System (TOMIS) to manage its operations. However, the Department now needs a more user-friendly, secure, cloud-hosted application with advanced features and capabilities. The Contractors Solution will consume approximately twenty distributed applications and establish forty interfaces and extracts.
There are 31 functional modules that will need to be incorporated. Additionally, the Department estimates the number of user licenses to the Solution to be 5,500 with an estimated annual growth rate of five percent over the length of the contract.

Work Details
The contractor is required to implement and maintain a new, integrated Offender Management System (OMS) that will seamlessly integrate and support all facets of TDOC’s operations. The system must be an enterprise system capable of sharing data across all functional areas; provide data input and case management tools for institutional and community supervision of offenders; support operations functions; and provide cumulative and individual data for management use in reporting, strategic planning, and evaluation.
The primary objectives include improving prison business processes and oversight, ensuring adherence to policies and procedures, facilitating reporting and analysis, providing reliable, accessible, and actionable data to users, providing improved interfaces to police, courts, sheriffs, county jails office for offender movement, incarceration, release, court hearings as well as with state-wide and national judicial entities.

Period of Performance
The implementation of a system of this size is expected to cost between $20M to $35M and be implemented in phases until it is fully functional by June 30, 2026 (or a date mutually agreed upon by the State and Contractor) and complete by November 30, 2026 (or a date mutually agreed upon by the State and Contractor). Maintenance and Support will follow for the next five years.