Citizen Identity Access Management (CIAM) System
ID: RFI 31701-03586 • State: Tennessee
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Description
Background
The State of Tennessee, through its Department of Finance and Administration, Strategic Technology Solutions, is initiating a Request for Information (RFI) to explore market solutions for a Citizen Identity Access Management (CIAM) System.
The goal is to create a unified identity platform, OneTN, that facilitates seamless access to various state applications while ensuring secure identity proofing, federation, and multi-factor authentication. This initiative is part of a broader digital transformation strategy aimed at enhancing the user experience for citizens interacting with state services.
Work Details
The RFI seeks information on vendor capabilities in the following areas:
- Identity proofing methods compliant with NIST SP 800-63-4 IAL2;
- Integration strategies for legacy and custom applications;
- Multi-factor authentication options;
- Account management workflows;
- Addressing challenges such as non-unique usernames and user store migration.
Vendors are also expected to provide insights on how their solutions can support the state's use cases for citizen digital identity and facilitate a Digital Engagement Platform (DEP). Specific requirements include managing identity, authentication, authorization, and personalization; supporting self-registration via APIs; ensuring compliance with security standards like OIDC/OAuth 2.0; and integrating with existing enterprise identity stores. Additionally, vendors should describe their approach to custodial access management for minors or dependents, as well as their capabilities regarding mobile driver's license (mDL) integration.
Period of Performance
The RFI was issued on October 29, 2025, with responses due by December 4, 2025. The timeline for implementation will be determined based on vendor proposals.
Place of Performance
The services will be performed within the State of Tennessee.
Bidder Requirements
Vendors must demonstrate experience in providing CIAM solutions to public sector entities. They are required to provide detailed descriptions of their identity proofing approaches, including data sources and error correction workflows. Additionally, vendors must indicate any existing contracts with third parties for identity proofing services and describe how they handle privacy assessments and compliance with regulations such as GDPR.
The State of Tennessee, through its Department of Finance and Administration, Strategic Technology Solutions, is initiating a Request for Information (RFI) to explore market solutions for a Citizen Identity Access Management (CIAM) System.
The goal is to create a unified identity platform, OneTN, that facilitates seamless access to various state applications while ensuring secure identity proofing, federation, and multi-factor authentication. This initiative is part of a broader digital transformation strategy aimed at enhancing the user experience for citizens interacting with state services.
Work Details
The RFI seeks information on vendor capabilities in the following areas:
- Identity proofing methods compliant with NIST SP 800-63-4 IAL2;
- Integration strategies for legacy and custom applications;
- Multi-factor authentication options;
- Account management workflows;
- Addressing challenges such as non-unique usernames and user store migration.
Vendors are also expected to provide insights on how their solutions can support the state's use cases for citizen digital identity and facilitate a Digital Engagement Platform (DEP). Specific requirements include managing identity, authentication, authorization, and personalization; supporting self-registration via APIs; ensuring compliance with security standards like OIDC/OAuth 2.0; and integrating with existing enterprise identity stores. Additionally, vendors should describe their approach to custodial access management for minors or dependents, as well as their capabilities regarding mobile driver's license (mDL) integration.
Period of Performance
The RFI was issued on October 29, 2025, with responses due by December 4, 2025. The timeline for implementation will be determined based on vendor proposals.
Place of Performance
The services will be performed within the State of Tennessee.
Bidder Requirements
Vendors must demonstrate experience in providing CIAM solutions to public sector entities. They are required to provide detailed descriptions of their identity proofing approaches, including data sources and error correction workflows. Additionally, vendors must indicate any existing contracts with third parties for identity proofing services and describe how they handle privacy assessments and compliance with regulations such as GDPR.
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Overview
Opportunity Type
Request for Proposals (RFP)
Opportunity ID
RFI 31701-03586
Response Deadline
Dec. 4, 2025
Past Due
Date Posted
Oct. 29, 2025
Est. Value Range
Experimental
$5,000,000 - $15,000,000
(AI estimate)
Agency Distribution
Moderate
Source
Source Notes
Source does not have a linkable page for this opportunity. To find the opportunity, go to the Source website listed above and search for the Opportunity ID.
On 10/29/25 State of Tennessee in Tennessee issued Request for Proposals (RFP) Citizen Identity Access Management (CIAM) System with ID RFI 31701-03586 due 12/3/25.
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Documents
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