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RFI for Microtransit and Paratransit Integration

ID: RI Public Transit Authority RFI 03-26 • State: Rhode Island
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Description

Background
The Rhode Island Public Transit Authority (RIPTA) is seeking information from on-demand and paratransit software vendors to enhance the utilization of specialized transportation services. The agency aims to understand market evolution and how new platforms can improve scheduling, manage rider eligibility, facilitate co-mingling of riders, ensure compliance with ADA and legal requirements, and provide user-friendly interfaces for an optimal rider experience.

RIPTA has been operating pre-booked zone-based transportation services for decades and has recently transitioned to On Demand services to increase flexibility and efficiency.

Work Details
RIPTA is interested in software solutions that can:
1. Enhance scheduling algorithms that balance real-time requests with advance bookings.
2. Prioritize ADA-mandated pickup windows during peak demand.
3. Manage different operational restrictions based on time or day.
4. Customize boarding times based on rider profiles.
5. Optimize vehicle capacity for various mobility aids while preventing overbooking.
6. Utilize virtual bus stops to minimize deviations.
7. Provide automated notifications regarding paratransit eligibility.
8. Restrict trips based on conditional eligibility criteria.
9. Handle ADA eligibility applications and renewals efficiently.
10. Support functional assessments for riders with disabilities.
11. Manage co-mingling of microtransit and paratransit trips within the same vehicle manifest while ensuring proper billing/reporting separation.
12. Integrate live traffic data into routing engines and provide automated reports for NTD reporting, separating KPIs for paratransit and microtransit.

Period of Performance
The RFI was issued on March 19, 2026, with responses due by April 10, 2026.

Place of Performance
The services will be performed within the state of Rhode Island, specifically in areas served by RIPTA's Flex zones.

Bidder Requirements
Vendors must demonstrate capabilities in providing software solutions that meet the outlined requirements related to scheduling, eligibility management, co-mingling of services, data integration, ADA compliance, user experience enhancements, and reporting functionalities.
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Overview

Opportunity ID
RI Public Transit Authority RFI 03-26
Response Deadline
April 10, 2026 Past Due
Date Posted
March 19, 2026
Source
Source Notes
Source does not have a linkable page for this opportunity. To find the opportunity, go to the Source website listed above and search for the Opportunity ID.

Est. Value Range
Experimental
$500,000 - $2,000,000 (AI estimate)
Agency Distribution
High
On 3/19/26 RI Public Transit Authority in Rhode Island issued Microtransit and Paratransit Integration with ID RI Public Transit Authority RFI 03-26 due 4/10/26.

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Documents

Posted documents for RFI for Microtransit and Paratransit Integration

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Additional Details

Posting Group
Quasi-Public

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