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RFP No. 267014 Security Systems Maintenance Services

ID: S-KS0043-00016511 • State: Oregon
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Description

Background
The City of Salem, Oregon, is seeking proposals from qualified vendors to provide ongoing maintenance services for its security systems. The City has a population of approximately 177,600 and operates under a Council-Manager form of government. The Enterprise Services Department, specifically the Information Technology (IT) division, has identified a need for continuous support and maintenance of its existing security systems, which include Lenel and Milestone software-based integrated video camera surveillance and electronic card reader access systems.

Work Details
The contract will cover maintenance services for the following components:

1. **Lenel Integrated Electronic Card Reader Access System**:
- Maintenance and annual software support for the Lenel OnGuard system.
- Services include testing access control doors, alarm inputs, verifying lock functionality, visual inspections of equipment, minor repairs, and assistance with software programming.

2. **Integrated Video Camera Surveillance System**:
- Maintenance for 609 cameras, 433 readers, 50 Lenel Access Panels, 19 LNVR/HVR/DVRs/Milestone Servers, 133 panic buttons, and 5 Bosch Alarm Systems.
- Services include visual inspections of cameras and wiring, reviewing camera quality (live and recorded), troubleshooting hardware issues, and providing programming assistance as needed.

3. **General Maintenance Conditions**:
- All materials used must be first-quality and free from defects. The contractor is responsible for maintaining work areas in an orderly manner and ensuring all work meets the standards set by the City’s Contract Administrator.

Period of Performance
The contract will commence on July 1, 2026, and continue until June 30, 2027. It may be renewed for four additional one-year periods based on satisfactory performance and budget approval.

Place of Performance
Services will be performed at various locations within the City of Salem as required by the IT department.

Bidder Requirements
Proposers must demonstrate that they have been engaged in the design, installation, and maintenance of Integrated Video Camera Surveillance Systems for at least five years in Oregon. They must also be factory authorized LENEL Systems integrators with current factory-trained status for a minimum of five years. Additionally, they should hold Milestone Premier Partner vendor certification.
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Overview

Opportunity Type
Open Market
Opportunity ID
S-KS0043-00016511
Response Deadline
April 24, 2026 Past Due
Date Posted
April 3, 2026
Est. Value Range
Experimental
$500,000 - $1,500,000 (AI estimate)
Agency Distribution
High
Source
On 4/3/26 City of Salem in Oregon issued Open Market Security Systems Maintenance Services with ID S-KS0043-00016511 due 4/24/26.

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Documents

Posted documents for RFP No. 267014 Security Systems Maintenance Services

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Classifications

Opportunity Classification
KS004 - Contracts and Procurement

Additional Details

Source Department
KS004301 - Contracts and Procurement

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