2601 3rd Party Maintenance Dell M630 Blades

Background
Franklin County Municipal Court, Clerk of Court is seeking bids to establish a purchase order for the maintenance and support of Dell M630 Blades. This contract aims to ensure the continued operation of critical hardware used by the Clerk's Office located at 375 South High Street, 16th Floor, Columbus, Ohio 43215. The blades are considered end-of-life and require third-party maintenance and support.

Work Details
The contract includes maintenance and support for the following Dell M630 Blades:
- LINE 10: PowerEdge M630 Upgrade, Serial# CZ5JHK2, Coverage Term: 5/13/2025 – 5/12/2026, Qty: 1
- LINE 20: PowerEdge M630 Upgrade, Serial# CZ5HHK2, Coverage Term: 5/13/2025 – 5/12/2026, Qty: 1
- LINE 30: PowerEdge M630 Upgrade, Serial# CZ5HHK2, Coverage Term: 5/13/2025 – 5/12/2026, Qty: 1
- LINE 40: PowerEdge M630 Upgrade, Serial# CZ5JHK2, Coverage Term: 5/13/2025 – 5/12/2026, Qty: 1
- LINE 50: PowerEdge M630 Upgrade, Serial# CZ5GHK2, Coverage Term: 5/13/2025 – 5/12/2026, Qty: 1
- LINE 60: PowerEdge M630 Upgrade, Serial# CZ5GHK2, Coverage Term: 5/13/2025 – 5/12/2026, Qty: 1

Services include:
- Remote technical support available 24x7.
- Onsite hardware support with a response time of four hours for mission-critical issues.
- Third-party collaborative assistance.
- Self-service case initiation and management.
- Access to software updates if available.

All replacement parts must be Dell certified or equivalent. All shipping and handling costs must be included in the total bid amount. Delivery must include inside delivery costs and be F.O.B. destination prepaid and allowed.

Period of Performance
Coverage term for all items is from May 13, 2025 to May 12, 2026.

Place of Performance
The services will be performed at the Clerk's Office located at 375 South High Street, 16th Floor, Columbus, Ohio 43215.

Bidder Requirements
Bidders must provide a total final bid amount that includes all shipping and handling costs.