OAC-NORC-Transportation Concept Paper
ID: 12526Y0067
• State: New York
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Description
Background
The NYC Department for the Aging (NYC Aging) is committed to enhancing the quality of life for over 1.8 million New Yorkers aged 60 and older through its Community Care Plan. This plan aims to provide social services to older adults in their communities, focusing on three key programs: the Older Adult Center (OAC) Program, the Naturally Occurring Retirement Community (NORC) Program, and the Transportation Program. Each program serves distinct roles but shares common goals and often overlaps in serving older adults.
Work Details
The OAC Program provides a network of over 300 community facilities offering services such as congregate meal services, nutrition education, information and referral services, case assistance, health promotion, and educational and recreational activities.
The NORC Program offers case assistance, case management, healthcare assistance, healthcare management, and health promotion within non-age restricted housing communities with significant concentrations of older adults.
The Transportation Program provides non-emergency transportation to help older adults access medical appointments and daily living needs. Proposed enhancements include expanding service offerings and improving integration among these programs.
Period of Performance
The concept paper invites feedback until January 16th, 2026, indicating an ongoing evaluation and potential implementation of changes over the next decade.
Place of Performance
Services will be provided across various neighborhoods in New York City where OACs, NORCs, and transportation services are available.
Bidder Requirements
NYC Aging is considering awarding contracts only to fully operational OACs that provide core services on-site. Providers may need to demonstrate capacity for technology-related programming and may be encouraged to partner with other organizations for resource sharing. Specific requirements for NORCs include being classified as Classic NORCs with a majority of low or moderate-income residents.
The NYC Department for the Aging (NYC Aging) is committed to enhancing the quality of life for over 1.8 million New Yorkers aged 60 and older through its Community Care Plan. This plan aims to provide social services to older adults in their communities, focusing on three key programs: the Older Adult Center (OAC) Program, the Naturally Occurring Retirement Community (NORC) Program, and the Transportation Program. Each program serves distinct roles but shares common goals and often overlaps in serving older adults.
Work Details
The OAC Program provides a network of over 300 community facilities offering services such as congregate meal services, nutrition education, information and referral services, case assistance, health promotion, and educational and recreational activities.
The NORC Program offers case assistance, case management, healthcare assistance, healthcare management, and health promotion within non-age restricted housing communities with significant concentrations of older adults.
The Transportation Program provides non-emergency transportation to help older adults access medical appointments and daily living needs. Proposed enhancements include expanding service offerings and improving integration among these programs.
Period of Performance
The concept paper invites feedback until January 16th, 2026, indicating an ongoing evaluation and potential implementation of changes over the next decade.
Place of Performance
Services will be provided across various neighborhoods in New York City where OACs, NORCs, and transportation services are available.
Bidder Requirements
NYC Aging is considering awarding contracts only to fully operational OACs that provide core services on-site. Providers may need to demonstrate capacity for technology-related programming and may be encouraged to partner with other organizations for resource sharing. Specific requirements for NORCs include being classified as Classic NORCs with a majority of low or moderate-income residents.
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Overview
Opportunity ID
12526Y0067
Response Deadline
Jan. 16, 2026
Past Due
Date Posted
Dec. 18, 2025
Source
Est. Value Range
Experimental
$5,000,000 - $15,000,000
(AI estimate)
Agency Distribution
High
On 12/18/25 Aging (DFTA) in New York issued OAC-NORC-Transportation Programs Overview with ID 12526Y0067 due 1/15/26.
Contacts
Documents
Posted documents for OAC-NORC-Transportation Concept Paper
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Additional Details
Contract Start Date
7/1/2026