Cloverhound Connect for Courts and Localize Software Licenses, Support and Maintenance 2026
ID: 2132278
• State: New York
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Description
Background
The New York State Department of Labor (NYSDOL) is seeking bids for the Cloverhound Connect for Courts and Localize Software Licenses, Support and Maintenance. This contract aims to provide a cloud-based virtual hearing platform, Cloverhound Connect for Courts, which facilitates remote hearings for courts. The Unemployment Insurance Appeals Board (UIAB) has been utilizing this service. The renewal will help maintain operational efficiencies.
Work Details
The contractor will provide the following services:
1. Cloverhound Connect for Courts - a web conference/queuing service platform designed for remote court hearings.
2. Cloverhound Localize - translation services to support diverse language needs.
3. Ongoing support services related to both platforms.
The contract is expected to cover a three-year term from April 15, 2026, to April 14, 2029.
Period of Performance
The contract period will commence upon execution and will last for three years, from April 15, 2026, to April 14, 2029.
Place of Performance
Services will be performed in New York State as specified by the NYSDOL.
Bidder Requirements
Bidders must be either the manufacturer of Cloverhound or an authorized reseller of Cloverhound Connect and Localize services. There are specific participation goals set for Minority/Women-Owned Business Enterprises (MWBE) at 30% overall (15% MBE and 15% WBE), and Service-Disabled Veteran-Owned Businesses (SDVOB) at 6%. Bidders must document good faith efforts to meet these participation goals.
The New York State Department of Labor (NYSDOL) is seeking bids for the Cloverhound Connect for Courts and Localize Software Licenses, Support and Maintenance. This contract aims to provide a cloud-based virtual hearing platform, Cloverhound Connect for Courts, which facilitates remote hearings for courts. The Unemployment Insurance Appeals Board (UIAB) has been utilizing this service. The renewal will help maintain operational efficiencies.
Work Details
The contractor will provide the following services:
1. Cloverhound Connect for Courts - a web conference/queuing service platform designed for remote court hearings.
2. Cloverhound Localize - translation services to support diverse language needs.
3. Ongoing support services related to both platforms.
The contract is expected to cover a three-year term from April 15, 2026, to April 14, 2029.
Period of Performance
The contract period will commence upon execution and will last for three years, from April 15, 2026, to April 14, 2029.
Place of Performance
Services will be performed in New York State as specified by the NYSDOL.
Bidder Requirements
Bidders must be either the manufacturer of Cloverhound or an authorized reseller of Cloverhound Connect and Localize services. There are specific participation goals set for Minority/Women-Owned Business Enterprises (MWBE) at 30% overall (15% MBE and 15% WBE), and Service-Disabled Veteran-Owned Businesses (SDVOB) at 6%. Bidders must document good faith efforts to meet these participation goals.
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Overview
Agency
Opportunity Type
General
Opportunity ID
2132278
Response Deadline
March 25, 2026
Past Due
Date Posted
March 4, 2026
Source
Source Notes
Must be signed in to the New York Contract Reporter to view the opportunity.
Est. Value Range
Experimental
$5,000,000 - $10,000,000
(AI estimate)
Agency Distribution
High
On 3/4/26 Labor, NYS Dept. of in New York issued General Cloverhound Connect for Courts and Localize Software Licenses, Support and Maintenance 2026 with ID 2132278 due 3/25/26.
Contacts
Documents
Posted documents for Cloverhound Connect for Courts and Localize Software Licenses, Support and Maintenance 2026
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Classifications
Opportunity Classification
Information Technology - Commodities