TOUCHNET Annual Subscription Services Renewal

Background
The contract is issued by Central New Mexico Community College (CNM) as part of their transition to a new student information system (SIS).
The goal of the contract is to maintain a consistent level of services for students, community members, and departments during this transition, which is expected to be completed in 2027.
The vendor selected for this contract is TouchNet Information Systems, Inc., which provides essential subscription services that CNM currently utilizes.

Work Details
The contract involves the renewal of TouchNet Annual Subscription Services, which includes:
- Payment Gateway for Credit Card and ACH Engines
- Payment Client (including Student Tuition Payment Point)
- Account Center
- eBill
- eRefunds
- eDeposits
- Payment Plans
- Marketplace UPay
- Marketplace UStores
- Marketplace POS
- Mobile Marketplace
- ACH Validation
- International Payment System.
Additionally, the contract covers annual fees for Flat ACH Validation Services and TouchNet Ready Integrations.
One-time professional services include ERP conversion to Workday for various payment functionalities and implementation fees related to Workday.

Period of Performance
The term of the contract is 4 years, with specific costs allocated per year:
Year 1 - $367,778;
Year 2 - $348,700;
Year 3 - $362,648;
Year 4 - $377,153.

Place of Performance
The services will be performed at Central New Mexico Community College locations as needed during the transition to the new SIS.

Bidder Requirements
This procurement is justified as a Sole Source acquisition due to CNM's existing use of TouchNet products and their unique capability to provide a seamless transition to the new Workday SIS without disrupting services.
The vendor has confirmed that they are the only source available for these specific services.