REQUEST FOR INFORMATION (RFI) DHEWD 0000000003SL, 2: Student Financial Assistance Administrative Web-Based Platform

Background
The Missouri Department of Higher Education and Workforce Development (MDHEWD) is seeking information regarding a modern student financial assistance administrative web-based platform. The current system, FAMOUS, is outdated and requires modernization to effectively support the administration of state student financial aid programs. This RFI aims to gather insights from vendors about available solutions that can enhance functionality for state agency staff and Missouri students and families.

Work Details
The RFI seeks information on a software as a service (SaaS) solution that includes:

- Automation of existing program requirements
- Compliance with federal and state regulations
- Integration capabilities with other data providers like ACT and College Board
- User-friendly interfaces for various stakeholders including DHEWD staff and students
- Data upload functionalities via FTP
- Processes for handling fund returns
- Eligibility confirmations between institutions
- User role management for data access
- Comprehensive reporting capabilities
- Ability to easily modify program information

Additionally, desirable features include electronic notifications to students and AI support functionalities.

Period of Performance
This RFI is not a formal solicitation; therefore, no specific period of performance is defined. However, responses are due by May 19, 2026.

Place of Performance
The services or products will be utilized within the State of Missouri, specifically at the MDHEWD's Central Office in Jefferson City.

Bidder Requirements
This RFI does not impose specific set-aside certifications or registration requirements but emphasizes the need for compliance with Missouri's procurement authority and technical standards. Respondents are encouraged to provide detailed information about their systems' security measures and pricing models.