Long Term Cre Ombudsman

Background
The contract is issued by an agency with the goal of establishing a Long Term Care Ombudsman program. This program aims to advocate for the rights and well-being of residents in long-term care facilities, ensuring they receive quality care and services.

The Ombudsman will serve as a liaison between residents, their families, and the facility management, addressing concerns and improving care standards.

Work Details
The contractor will provide comprehensive Ombudsman services which include:
1) Regular visits to long-term care facilities to engage with residents;
2) Investigating complaints made by or on behalf of residents;
3) Providing information and assistance regarding residents' rights;
4) Advocating for systemic changes to improve care standards;
5) Conducting training sessions for facility staff on resident rights and advocacy;
6) Collaborating with local agencies and organizations to enhance service delivery.

Period of Performance
The contract is expected to be performed over a period of one year, starting from the date of award.

Place of Performance
The services will be performed at various long-term care facilities located within the jurisdiction specified by the issuing agency.