Service and support for Dell Powerscale Isilon SAN.

Background
The Department of Public Safety and Correctional Services is issuing this Purchase Order Request for Proposals (PORFP) for service and support related to Dell Powerscale Isilon SAN. This procurement is limited to Master Contractors who have been awarded a contract under the Hardware and Associated Equipment and Services 2012, 060B2490022. The goal of this contract is to provide necessary hardware and associated services while ensuring that only certified small business vendors are eligible for the award, in compliance with Maryland's Small Business Reserve Program.

Work Details
The contract encompasses various functional areas including:
- FA I: Microcomputers, PCs, Servers, and Associated Peripherals
- FA II: Printers and Associated Peripherals
- FA III: Network Communication Equipment
- FA IV: Installation and Training Services
- FA V: Manufacturer's Extended Warranty
- FA VI: Security, Cameras, and Associated Peripherals.

Specific requirements include the provision of new and unused equipment, installation services, training deliverables, warranty requirements, and compliance with specified product specifications. The Master Contractor must also provide a Letter of Authorization from the manufacturer if required.

Period of Performance
The performance period for this contract is not explicitly stated in the provided text; however, it includes specific deliverable dates such as warranty coverage from 10/23/2025 to 10/22/2026.

Place of Performance
The work will be performed at the Department of Public Safety and Correctional Services located at 6776 Reisterstown Road, Baltimore MD, 21215.

Bidder Requirements
Bidders must be Master Contractors under the specified Hardware Master Contract. Only certified small business vendors are eligible to submit bids. Bidders must also comply with statutory requirements set forth in State Finance and Procurement Article §§14-501—14-505. Additionally, bidders must provide a screenshot of the Manufacturer's Suggested Retail Price (MSRP) with their bid and may need to submit a Mercury Affidavit.