Rfp-020-25 Website Redesign Services
ID: BPM053694 • State: Maryland
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Description
Background
The Regional Transportation Agency of Central Maryland (RTA) is a corporation that provides and operates fixed route and paratransit services in Howard, Anne Arundel, Prince George's Counties, and the City of Laurel. RTA is seeking a qualified web design company to redesign and rebuild its current website, www.transitrta.com, in response to user feedback indicating challenges with the existing site, particularly regarding search functionality and overall user experience.
Work Details
The contractor will provide website redesign, development, and implementation services utilizing an open-source Content Management System (CMS), such as WordPress. Key specifications include:
1. Improve user experience with clear structure and easy navigation.
2. Enhance branding consistency with RTA identity.
3. Simplify employment applications access.
4. Streamline information access within 1-2 clicks.
5. Ensure compliance with WCAG 2.1 AA and ADA/Title VI standards.
6. Integrate core rider tools such as schedules, fares, maps, service alerts, and a public feedback portal.
7. Implement real-time data integrations for bus tracking and trip planning.
8. Provide a prominent Careers section integrated with the current Applicant Tracking System.
9. Include built-in translation features for multilingual support.
10. Optional features may include chatbot integration for customer service.
Period of Performance
The contract duration is not explicitly stated but proposals must be valid for 90 days following the submission deadline of November 18, 2025.
Place of Performance
The services will be performed primarily at the contractor's location but must result in a website that serves users in Howard, Anne Arundel, Prince George's Counties, and the City of Laurel.
Bidder Requirements
Bidders must provide evidence of financial capability to deliver the required services and comply with all applicable federal, state, and local laws regarding employment practices. There are no specific set-aside certifications or bonding requirements mentioned.
The Regional Transportation Agency of Central Maryland (RTA) is a corporation that provides and operates fixed route and paratransit services in Howard, Anne Arundel, Prince George's Counties, and the City of Laurel. RTA is seeking a qualified web design company to redesign and rebuild its current website, www.transitrta.com, in response to user feedback indicating challenges with the existing site, particularly regarding search functionality and overall user experience.
Work Details
The contractor will provide website redesign, development, and implementation services utilizing an open-source Content Management System (CMS), such as WordPress. Key specifications include:
1. Improve user experience with clear structure and easy navigation.
2. Enhance branding consistency with RTA identity.
3. Simplify employment applications access.
4. Streamline information access within 1-2 clicks.
5. Ensure compliance with WCAG 2.1 AA and ADA/Title VI standards.
6. Integrate core rider tools such as schedules, fares, maps, service alerts, and a public feedback portal.
7. Implement real-time data integrations for bus tracking and trip planning.
8. Provide a prominent Careers section integrated with the current Applicant Tracking System.
9. Include built-in translation features for multilingual support.
10. Optional features may include chatbot integration for customer service.
Period of Performance
The contract duration is not explicitly stated but proposals must be valid for 90 days following the submission deadline of November 18, 2025.
Place of Performance
The services will be performed primarily at the contractor's location but must result in a website that serves users in Howard, Anne Arundel, Prince George's Counties, and the City of Laurel.
Bidder Requirements
Bidders must provide evidence of financial capability to deliver the required services and comply with all applicable federal, state, and local laws regarding employment practices. There are no specific set-aside certifications or bonding requirements mentioned.
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Overview
Opportunity Type
Public Notice
Opportunity ID
BPM053694
Version
1
Response Deadline
Dec. 5, 2025
Past Due
Date Posted
Oct. 21, 2025
Est. Value Range
Experimental
$50,000 - $150,000
(AI estimate)
Agency Distribution
High
Source
On 10/21/25 Howard County Government in Maryland issued Public Notice Website Redesign Services with ID BPM053694 due 12/5/25.
Contacts
Documents
Posted documents for Rfp-020-25 Website Redesign Services
Opportunity Assistant
AI Analysis
AI Generate
Classifications
Opportunity Classification
Computer generated design services
Additional Details
Alternate ID
RFP-020-25 WEBSITE REDESIGN SERVICES
Lot #
1
Round #
2