Netapp Fas2720 Maintenance Renewal

Background
The Maryland Department of Transportation (MDOT) is issuing a Small Procurement for the maintenance renewal of the NETAPP FAS2720 system for Fiscal Year 2025. This procurement is designated as a Small Business Reserve (SBR), meaning that only certified small business vendors are eligible to submit bids. The goal of this contract is to ensure continued support and functionality of the NETAPP FAS2720 system, which is critical for MDOT's operations.

Work Details
The contract involves the renewal of maintenance services for the NETAPP FAS2720 system. Specific requirements include:

- Manufacturer’s Extended Warranty for NETAPP FAS2720, ensuring ongoing support and service continuity.
- The vendor must provide new and unused equipment, with no restocking fees for returned items due to damage or incorrect shipments.
- Vendors must be authorized resellers for NETAPP and provide a Letter of Authorization if requested.
- Bids must include a screenshot of the Manufacturer's Suggested Retail Price (MSRP).
- Invoicing must adhere to specific guidelines outlined in the solicitation, including detailed contractor information and invoice requirements.

Period of Performance
The contract period will commence upon award and will cover services for Fiscal Year 2025, with specific invoicing timelines outlined based on annual pricing structures.

Place of Performance
The services will be performed at MDOT/OTTS located at 7201 Corporate Center Drive, Hanover, MD 21076.