Fa I - Cots Software-Netmail Archive Museum View

Background
The Maryland Department of the Environment is issuing a Purchase Order Request for Proposals (PORFP) under the COTS Software Master Contract. The goal of this contract is to procure software and services related to the Netmail Archive Museum View, which is essential for responding to Public Information Requests and litigation. The selected contractor will provide necessary software licenses, installation, training services, and ongoing maintenance support.

Work Details
The contract encompasses the following products and services:

1. **COTS Software**:
- **Product Name**: Optional live connectors for accessing Gmail
- **Manufacturer**: NetGovern
- **Quantity**: 1 license
- **Due Date**: 09/30/2024

2. **Installation and Training Services**:
- Installation and training services are required as part of the contract.

3. **Manufacturer’s Software Warranty / Maintenance**:
- **Service**: NetGovern Archive Support and Software Update Agreement for MDE's Messaging Architects Netmail Archive Museum View. This includes:
- User access to archives via email client using Netmail Search.
- Complete eDiscovery, case management, cross-user search capabilities.
- Electronic and phone support with 24/7 emergency support having a 4-hour response time SLA.
- Coverage period from October 1, 2024, to October 1, 2025.
- Total number of licenses/users: 1300.

Period of Performance
The performance period for the contract begins on October 1, 2024, with specific deliverables due by September 30, 2024.

Place of Performance
The work will be performed at the Maryland Department of the Environment located at 1800 Washington Blvd., Baltimore, MD 21230.