Cisco SmartNet Support through 10/26
ID: BPM055033
• State: Maryland
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Description
Background
The Department of Public Safety and Correctional Services (DPSCS) in Maryland is seeking to procure Cisco SmartNet Support services to ensure that all Cisco SmartNet items are aligned with the same expiration date. This procurement is part of a broader initiative to maintain and support critical IT infrastructure within the agency.
Work Details
The contract involves the provision of Cisco SmartNet Support for various Cisco devices, including but not limited to:
1. Cisco SmartNet Support for all Cisco Devices, effective from March 16, 2026, to October 31, 2026.
2. Specific breakout support for core ASR routers during the same period.
The Master Contractor must be an authorized reseller for Cisco and provide new, unused software without imposing restocking fees for returns due to damage or incorrect shipments.
Period of Performance
The period of performance for this contract is from March 16, 2026, through October 31, 2026.
Place of Performance
The services will be performed at the DPSCS facility located at 7122 Ambassador Road, Windsor Mill, MD 21244.
Bidder Requirements
This solicitation is designated as a Small Business Reserve (SBR) procurement. Only certified small business vendors that meet the statutory requirements outlined in Maryland's State Finance and Procurement Article are eligible to submit proposals. Additionally, bidders must provide a Letter of Authorization (LOA) from Cisco and include a screenshot of the Manufacturer's Suggested Retail Price (MSRP) with their bid.
The Department of Public Safety and Correctional Services (DPSCS) in Maryland is seeking to procure Cisco SmartNet Support services to ensure that all Cisco SmartNet items are aligned with the same expiration date. This procurement is part of a broader initiative to maintain and support critical IT infrastructure within the agency.
Work Details
The contract involves the provision of Cisco SmartNet Support for various Cisco devices, including but not limited to:
1. Cisco SmartNet Support for all Cisco Devices, effective from March 16, 2026, to October 31, 2026.
2. Specific breakout support for core ASR routers during the same period.
The Master Contractor must be an authorized reseller for Cisco and provide new, unused software without imposing restocking fees for returns due to damage or incorrect shipments.
Period of Performance
The period of performance for this contract is from March 16, 2026, through October 31, 2026.
Place of Performance
The services will be performed at the DPSCS facility located at 7122 Ambassador Road, Windsor Mill, MD 21244.
Bidder Requirements
This solicitation is designated as a Small Business Reserve (SBR) procurement. Only certified small business vendors that meet the statutory requirements outlined in Maryland's State Finance and Procurement Article are eligible to submit proposals. Additionally, bidders must provide a Letter of Authorization (LOA) from Cisco and include a screenshot of the Manufacturer's Suggested Retail Price (MSRP) with their bid.
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Overview
Opportunity Type
PORFP
Opportunity ID
BPM055033
Version
1
Response Deadline
April 1, 2026
Past Due
Date Posted
March 9, 2026
Source
Est. Value Range
Experimental
$500,000 - $2,000,000
(AI estimate)
Agency Distribution
High
On 3/9/26 Department of Public Safety and Correctional Services in Maryland issued PORFP Cisco SmartNet Support through 10/26 with ID BPM055033 due 4/1/26.
Contacts
Documents
Posted documents for Cisco SmartNet Support through 10/26
Opportunity Assistant
AI Analysis
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Classifications
Opportunity Classification
Software maintenance and support
Additional Details
Set Aside
Small Business Reserve Designation
Additional Instructions
The State of Maryland is committed to purchasing environmentally preferable products and services (EPPs). Maryland’s State Finance & Procurement Article §14-410 defines environmentallypreferable purchasing as “the procurement or acquisition of goods and services that have a lesser orreduced effect on human health and the environment when compared with competing goods orservices that serve the same purpose.” Accordingly, Bidders are strongly encouraged to offer EPPs tofulfill this contract, to the greatest extent practicable.
LIMITED TO MASTER CONTRACTORSOnly Master Contractors that are awarded a contract under the Commercial Off-the-Shelf Software (COTS 2012), 060B2490021, are eligible to submit a bid in response to this secondary competition Purchase Order Request for Proposal (PORFP). A current Master Contractor under the named contract may submit an LOA with their bid to be considered for the award. BID SUBMISSION INSTRUCTIONSPurchase Order Request for Proposal (PORFP) responses will only be accepted through the State's eMaryland Marketplace Advantage (eMMA) e-Procurement system.Instructions on how to submit proposals electronically can be found at, under Vendor Instruction: https://mdprocurement.freshdesk.com/support/solutionsQuestions Due (Closing) Date and Time: 03/06/2026 at 3:00 PM ESTQuestions must be submitted in writing with the subject line, "Question for PORFP # BPM055033," and be submitted in writing via e-mail to the Agency Point of Contact listed in Section 2 no later than the date and time specified.
Lot #
1
Round #
3