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FY25EHSKAEHRSYSINTEGRATOR: RFI for Electronic Health Record (EHR) Procurement Preview

ID: BD-25-1039-EHS01-ASHWA-115703 • State: Massachusetts
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Description

The purpose of this RFI is to give interested parties, including System Integrators who would be interested in bidding on a potential procurement involving the implementation of the Oracle Health Cerner Electronic Health Record, (EHR) for EOHHS public health hospitals and mental health facilities, the opportunity to preview and provide comments to a draft Request for Responses (RFR).
Background
The Commonwealth of Massachusetts, through the Executive Office of Health and Human Services (EOHHS), is seeking qualified bidders to act as a System Integrator (SI) for the implementation of an integrated Electronic Health Record (EHR) system using Oracle Health's Cerner platform. This initiative aims to replace existing fragmented electronic records systems across public health hospitals and mental health facilities, thereby enhancing care coordination and operational efficiency.

The EHR will serve various agencies under EOHHS, including the Department of Public Health Hospitals (DPHH), Department of Mental Health (DMH), and State Office for Pharmacy Services (SOPS). The overarching goal is to create a unified client record that facilitates information sharing among these agencies, ultimately improving patient outcomes and operational workflows.

Work Details
The selected System Integrator will be responsible for:
1. Project Management: Overseeing the entire implementation process.
2. Organizational Change Management: Ensuring that staff are prepared for the transition to the new system.
3. System Build and Configuration: Customizing the Oracle Health EHR to meet specific agency needs.
4. Data Migration/Conversion: Transferring existing patient data from legacy systems into the new EHR.
5. Testing: Conducting thorough testing phases to ensure system functionality and reliability.
6. Training: Developing training programs for staff on how to use the new EHR system effectively.
7. Ongoing Support: Providing post-implementation support to address any issues that arise after go-live.

Period of Performance
The contract period will commence upon award and is expected to last until the successful implementation of the EHR system, with specific timelines for each phase outlined in project milestones.

Place of Performance
The work will primarily take place at various locations across Massachusetts where DPHH, DMH, and SOPS facilities are situated, including but not limited to Jamaica Plain, Tewksbury, Canton, and Westfield.

Bidder Requirements
Bidders must demonstrate experience in implementing Oracle Health EHR systems or similar projects in state or local government settings. Key personnel must include certified experts in Organizational Change Management, Training Leads with experience in Oracle Health EHR training development, Technical Leads familiar with HL7 standards, Data Migration Leads with prior experience in Oracle projects, and a dedicated Project Manager with extensive project management experience in healthcare settings.

Overview

Opportunity Type
Open Market
Opportunity ID
BD-25-1039-EHS01-ASHWA-115703
Response Deadline
May 8, 2025 Past Due
Date Posted
April 17, 2025
Est. Value Range
Experimental
$50,000,000 - $200,000,000 (AI estimate)
Agency Distribution
High
Source
On 4/17/25 Executive Office of Health and Human Services in Massachusetts issued Open Market Electronic Health Record (EHR) Procurement Preview with ID BD-25-1039-EHS01-ASHWA-115703 due 5/8/25.

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Documents

Posted documents for FY25EHSKAEHRSYSINTEGRATOR: RFI for Electronic Health Record (EHR) Procurement Preview

Additional Details

Alternate ID
FY25EHSKAEHRSYSINTEGRATOR
Source Department
EHS01 - EHS
Source Location
ASHWA - Ashburton & 600 Washington
Info Contact
Elodia Johnson-Riche, elodia.johnson-riche@mass.gov

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