Itq-Pocket Mobile Translator

Background
The City of New Orleans, through its Department of Finance and Office of Procurement, is seeking bids for the Pocket Mobile Translator. This initiative aims to enhance communication capabilities for city staff and individuals requiring language interpretation services, aligning with the city's mission to serve its diverse population effectively.

Work Details
The contract involves supplying 150 mobile and hand-held technology devices that facilitate on-demand multilingual communication. The devices must meet the following specifications:

1. Support communication in English, Spanish, Vietnamese, and voice-to-text bilaterally;
2. Utilize automated translation and interpretation technology;
3. Automatically identify spoken languages or allow manual selection;
4. Include compatible charging devices;
5. Provide training documentation and user instructions;
6. Achieve a performance standard of 99.99%;
7. Allow users to select preferred languages via a drop-down menu;
8. Enable reporting of technological issues through an accessible portal;
9. Collect data on usage metrics (frequency, session length, languages translated) in formats like xlsx or csv;
10. Include a minimum 12-month warranty for each device.

Period of Performance
The contract's performance period is not explicitly stated in the provided text but typically aligns with the delivery timeline and warranty period for the devices.

Place of Performance
The devices will be delivered to the ARPA Project Management Office located at 1300 Perdido Street, Suite 9th Floor, New Orleans, Louisiana 70112.