Permitting, Licensing, and Code Enforcement Solution for MABCD and MAPD

Background
Sedgwick County, Kansas, is seeking a firm or firms to provide a comprehensive Permitting, Licensing, and Code Enforcement Solution for the Metropolitan Area Building and Construction Department (MABCD) and the Metropolitan Area Planning Department (MAPD). The county aims to enhance its operational efficiency in managing building permits, licensing, inspections, and code enforcement activities. MABCD serves various jurisdictions within Sedgwick County and neighboring areas, facilitating residential and commercial construction through permit issuance and inspections. The goal of this contract is to acquire a software solution that meets the specific needs of these departments while improving service delivery to citizens and contractors.

Work Details
The contractor will provide a software solution that includes:

1. Automated workflows for MABCD, Neighborhood Inspection, and MAPD processes.
2. A public portal for online permit and license submissions and tracking.
3. Audit trail capabilities for tracking project involvement by contractors and staff.
4. Document generation features for automatic notifications related to renewals and violations.
5. Cashiering capabilities interfacing with existing payment processors.
6. Robust reporting functionalities including ad hoc reporting capabilities.
7. Drag-and-drop functionality for adding items to permits or cases.
8. Integrated Voice Response (IVR) for scheduling inspections.
9. Customizable roles and responsibilities for users across multiple jurisdictions.
10. Comprehensive training plans for administrators and end-users.
11. Data migration solutions from existing systems including historical data retention requirements.

Period of Performance
The contract will commence upon award with an anticipated duration of at least 10 years to ensure long-term support and system utilization.

Place of Performance
The services will be performed primarily within Sedgwick County, Kansas, with potential support extending to neighboring jurisdictions as required.

Bidder Requirements
Bidders must have a minimum of five years' experience in providing similar services, demonstrate project management capabilities for comparable projects, comply with all applicable laws, possess necessary bonds or insurance as outlined in the RFP, and provide quality control procedures.