RHTP01: MOCC OperationsBid Documents
ID: 004000000087448
• Alt ID: 26-87448
• State: Indiana
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Description
Background
The Indiana Department of Health is seeking a qualified vendor to develop, implement, and operate a Medical Operations Coordinator Center (MOCC) as part of the Rural Health Transformation Program (RHTP). This initiative aims to improve health outcomes in Indiana's rural communities through enhanced care coordination and transport services.
The MOCC will serve as a centralized 24/7 hub for hospital and EMS operational reporting, patient transfer coordination, and resource alignment, focusing on trauma, cardiac, stroke, psychiatric, OB/GYN, and urgent care needs.
Work Details
The contractor will be responsible for the following services:
1. Establishing a 24/7 MOCC that acts as a centralized hub for operational reporting and patient transfer coordination.
2. Developing and implementing a MOCC Advisory Committee to facilitate communication between stakeholders.
3. Managing patient transfers by receiving requests and prioritizing transfers to facilities with appropriate capacity.
4. Coordinating load-balancing during high-volume periods or crises to ensure equitable distribution of patients across facilities.
5. Recruiting, hiring, and training MOCC staff with expertise in emergency medicine and patient placement.
6. Utilizing the Healthcare Emergency and Hospital Capacity System platform for real-time data on hospital capacities.
7. Providing ongoing training for MOCC staff and external stakeholders on protocols and system usage.
8. Implementing pilot programs for interfacility transfers and behavioral health triage in selected regions.
Period of Performance
The contract will span five years, starting from the initial budget period on September 1, 2026, with specific milestones due throughout this timeframe.
Place of Performance
The services will be performed statewide across Indiana, focusing on rural communities that require enhanced healthcare coordination.
Bidder Requirements
Bidders must demonstrate experience in healthcare operations management, particularly in emergency medical services. They should also have the capability to comply with state and federal regulations regarding healthcare data management and HIPAA compliance.
The Indiana Department of Health is seeking a qualified vendor to develop, implement, and operate a Medical Operations Coordinator Center (MOCC) as part of the Rural Health Transformation Program (RHTP). This initiative aims to improve health outcomes in Indiana's rural communities through enhanced care coordination and transport services.
The MOCC will serve as a centralized 24/7 hub for hospital and EMS operational reporting, patient transfer coordination, and resource alignment, focusing on trauma, cardiac, stroke, psychiatric, OB/GYN, and urgent care needs.
Work Details
The contractor will be responsible for the following services:
1. Establishing a 24/7 MOCC that acts as a centralized hub for operational reporting and patient transfer coordination.
2. Developing and implementing a MOCC Advisory Committee to facilitate communication between stakeholders.
3. Managing patient transfers by receiving requests and prioritizing transfers to facilities with appropriate capacity.
4. Coordinating load-balancing during high-volume periods or crises to ensure equitable distribution of patients across facilities.
5. Recruiting, hiring, and training MOCC staff with expertise in emergency medicine and patient placement.
6. Utilizing the Healthcare Emergency and Hospital Capacity System platform for real-time data on hospital capacities.
7. Providing ongoing training for MOCC staff and external stakeholders on protocols and system usage.
8. Implementing pilot programs for interfacility transfers and behavioral health triage in selected regions.
Period of Performance
The contract will span five years, starting from the initial budget period on September 1, 2026, with specific milestones due throughout this timeframe.
Place of Performance
The services will be performed statewide across Indiana, focusing on rural communities that require enhanced healthcare coordination.
Bidder Requirements
Bidders must demonstrate experience in healthcare operations management, particularly in emergency medical services. They should also have the capability to comply with state and federal regulations regarding healthcare data management and HIPAA compliance.
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Overview
Opportunity ID
004000000087448
Response Deadline
June 15, 2026
Due in 23 Days
Date Posted
May 13, 2026
Source
Source Notes
Source does not have a linkable page for this opportunity. To find the opportunity, go to the Source website listed above and search for the Opportunity ID.
Pre-Bid Conference
Pre-Proposal Conference
Est. Value Range
Experimental
$15,000,000 - $45,000,000
(AI estimate)
Agency Distribution
Moderate
On 5/13/26 Indiana Dept of Health in Indiana issued MOCC Operations for the State of Indiana with ID 004000000087448 due 6/15/26.
Contacts
Documents
Posted documents for RHTP01: MOCC OperationsBid Documents
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