Sole Source: Integrated Eligibility System Performance Consulting Services

Background
The Healthcare and Family Services (HFS) agency is seeking to award a sole source contract to CSG Government Solutions for Integrated Eligibility System (IES) Performance Consulting Services. This contract aims to provide continued consulting services as the state transitions to a new vendor for the IES, ensuring that critical support and expertise are maintained during this period. The need for these services arises from the state's lack of adequate staffing and expertise in managing the complexities of the IES.

Work Details
The contract will cover a maximum of 18,576 hours over one year, with a total value not exceeding $3,405,538.08. The services required include:
1) Additional documentation support for developing metrics and dashboards;
2) Datacap support for scanning software;
3) Transition and implementation support for the new IES vendor;
4) Assistance with SQL coding and reporting related to federal compliance;
5) Integration support with the State Based Marketplace project across various development phases.

Period of Performance
The estimated contract will begin on May 7, 2025, and end on May 6, 2026, with no potential renewals.

Place of Performance
The services will be performed within the state of Illinois.

Bidder Requirements
This is a sole source contract justified by the unique qualifications of CSG Government Solutions, which has been providing critical support since 2020. No other vendors have been identified that can meet the specific needs due to their extensive knowledge of Illinois' IES system and federal compliance requirements.