Emergency Medical Services (EMS) Billing

Background
The City of Rockford, Illinois, is seeking proposals for Emergency Medical Services (EMS) Billing. The Finance Department's Central Services Division is responsible for managing this solicitation. The goal of the contract is to ensure efficient billing services for EMS operations, which are crucial for the city's healthcare response capabilities.

Work Details
The contractor will be responsible for providing comprehensive EMS billing services, which include but are not limited to:
- Processing claims to insurance companies and Medicare/Medicaid;
- Managing patient accounts;
- Ensuring compliance with federal and state regulations;
- Providing customer service support to patients regarding their bills;
- Generating reports related to billing activities.

The contractor must also implement a system that ensures timely submission of claims and follow-up on unpaid claims.

Period of Performance
The contract will be effective upon award and is expected to last for a period of one year, with the possibility of renewal based on performance and funding availability.

Place of Performance
Services will be performed within the City of Rockford, Illinois.

Bidder Requirements
Bidders must comply with the City of Rockford's Equal Employment Opportunity Ordinance and provide certifications regarding their workforce demographics. Additionally, bidders are encouraged to utilize Minority and Women Business Enterprises (MWBEs) in their subcontracting efforts. Bidders must also provide proof of insurance coverage as specified in the solicitation documents.