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EFC - Mergent Systems Software support, mtce and upgrades

ID: 862 • State: Idaho

Description

The Idaho Department of Health and Welfare has requested an exemption from competition for the purchase of Mergent Systems Software support, maintenance and upgrades. If approved, an exemption from competition may allow the agency to procure the property with limited or no competitive process. Exemption from competition is at the discretion of the DOP Administrator. In the interest of transparency, DOP is offering suppliers the opportunity to review this requested exemption and provide relevant information. The decision remains discretionary, and suppliers have no right to appeal the Administrator's decision. Suppliers are invited to provide information that may help the DOP Administrator make a decision regarding this requested exemption from competition. Please review the Agency's request, attached in the Buyer Attachment section of IPRO. You are invited to provide information that may help support or contradict the claim that competition would be impractical, unreasonable, or disadvantageous to the State under the circumstances. Submit your information by attaching it in the Supplier Attachments section of IPRO and submitting your response or emailing purchasing@adm.idaho.gov. To be considered by the Administrator, all information must be submitted prior to the closing date and time listed in IPRO.
Background
The Idaho Department of Health and Welfare is seeking an exemption from competition for the purchase of Mergent Systems Software support, maintenance, and upgrades. This request is based on the need for ongoing support of the Airista Flow software, which is critical for the safety and workplace violence prevention program at State Hospital South (SHS). The system was initially implemented in 2015 as a sole source procurement with Airista Flow and has since transitioned to Mergent Systems for continued support.

Work Details
The contract includes annual support, maintenance, and periodic upgrades of the Airista Flow software. The system provides networked Wi-Fi coverage across campus areas accessed by patients and allows staff to use duress badges to signal for immediate assistance in emergencies.

The request encompasses one-time installation costs on new departmental servers along with ongoing support and maintenance services. The total cost for these services over two years is $41,475.27.

Period of Performance
The contract will be performed over a period of two years.

Place of Performance
The services will be performed at State Hospital South, located in Idaho.

Overview

Opportunity Type
EXEMPTION FROM COMPETITION
Opportunity ID
862
Response Deadline
March 25, 2025 Past Due
Date Posted
March 20, 2025
Est. Value Range
Experimental
$50,000 - $200,000 (AI estimate)
Agency Distribution
High
Source
Source Notes
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On 3/20/25 State of Idaho in Idaho issued EXEMPTION FROM COMPETITION EFC - Mergent Systems Software support, mtce and upgrades with ID 862 due 3/25/25.

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