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Unified Communications as a Service (UCaaS

ID: 1191 ) • State: Iowa
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Description

Background
The Des Moines Public Schools (DMPS) has issued a Request for Proposal (RFP) for Unified Communications as a Service (UCaaS).
The goal of this contract is to provide comprehensive software, hardware, and implementation services to enhance communication capabilities within the district.
This initiative aligns with DMPS's mission to improve educational outcomes through effective communication tools.

Work Details
The contractor will be responsible for delivering UCaaS solutions that include both software and hardware components.
Specific requirements include:
1. Provision of UCaaS software that supports voice, video, messaging, and collaboration tools.
2. Supply of necessary hardware such as phones, headsets, and other communication devices.
3. Implementation services that cover installation, configuration, and training for staff on the new systems.
4. Ongoing support and maintenance services for the duration of the contract.

Period of Performance
The contract will commence upon award and is expected to last for an initial term of three years, with options for renewal based on performance and budget availability.

Place of Performance
The services will primarily be performed at various DMPS locations in Des Moines, Iowa.

Bidder Requirements
Bidders must provide proof of relevant certifications and experience in delivering UCaaS solutions.
Additionally, a certificate of insurance is required as part of the proposal submission.

Overview

Opportunity Type
Request for Proposal
Opportunity ID
1191 )
Response Deadline
Dec. 23, 2025 Past Due
Date Posted
Dec. 1, 2025
Source

Est. Value Range
Experimental
$5,000,000 - $15,000,000 (AI estimate)
Agency Distribution
High
On 12/1/25 Des Moines Public Schools in Iowa issued Request for Proposal Unified Communications as a Service (UCaaS) with ID 1191 ) due 12/23/25.

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