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SOQ/PS/APD/2603-1260154/E911 Cloud Based Customer Contact Center Solution

ID: 1260154 • State: Georgia
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Description

The City of Atlanta, Emergency 911 Department seeks a comprehensive cloud-based AI-Call
Center Solution to assist with the processing of non-emergency calls originating on E911 Call
Processing Equipment (CPE).
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Overview

Agency
ATLANTA, CITY OF Logo City of Atlanta [GA]
Opportunity Type
SOQ
Opportunity ID
1260154
Response Deadline
April 27, 2026 Past Due
Date Posted
April 16, 2026
Source
Open
Source Notes
Bids also available at: https://www.atlsuppliers.com/
Est. Value Range
Experimental
$5,000,000 - $15,000,000 (AI estimate)
Agency Distribution
Low
On 4/16/26 ATLANTA, CITY OF in Georgia issued SOQ E911 Cloud Based Customer Contact Center Solution with ID 1260154 due 4/27/26.

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Classifications

NAICS
518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
PSC
DA01 - IT And Telecom - Business Application/Application Development Support Services (Labor)

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