RFP 2025 - 04 Parking Management Services

Background
The City of Woodstock, Georgia, located in the Metropolitan Atlanta area, is a rapidly expanding city that has grown significantly over the past two decades. The city aims to balance parking needs among businesses, restaurants, and residents to ensure economic vitality and safety.

Currently, there are approximately 1,100 publicly owned parking spaces, with plans for a new 635-space parking garage by January 2025. The City seeks to implement paid parking in high-demand areas to enhance accessibility and management of its public parking system.

Work Details
The successful proposer will provide comprehensive Parking Management Services including overall management and consulting for city surface lots and on-street parking; parking enforcement; management of a parking payment system; equipment procurement; technology deployment; revenue collection; citation management; complaint resolution; specialized training for personnel; community outreach; coordination with local businesses on parking matters; event parking planning; and providing data analysis and recommendations regarding rates and expansion of parking spaces.

Specific services include managing enforcement of parking regulations, collecting revenues from paid parking, ensuring accountability for collected funds, providing operational training for staff, maintaining equipment functionality at least 90% of the time, developing outreach programs for merchants and residents, and conducting regular evaluations of the parking program.

Period of Performance
The contract is intended to last four (4) years with one possible two (2) year extension. The timeline for implementation will be determined following the award of the contract.

Place of Performance
Services will be performed within the City of Woodstock, Georgia.