Microsoft 365 Professional Services Proposal

Background
The Jackson County Board of Commissioners is seeking qualified proposals from licensed firms for Microsoft 365 implementation on behalf of its Information Technology (IT) Department. This initiative aims to modernize the county's IT infrastructure, streamline operations, improve employee collaboration, and enforce enterprise-grade security standards.

The project will transition Jackson County Government from its legacy, on-premises Microsoft Exchange environment and traditional Microsoft Office deployments to a fully integrated, cloud-native Microsoft 365 ecosystem.

Work Details
The scope of work includes a comprehensive migration strategy that involves:

1. Pre-Migration Planning and Assessment: Conducting an audit of existing infrastructure, inventorying hardware/software, assessing network readiness, and developing a detailed migration roadmap.

2. Microsoft Exchange Migration Strategy: Implementing a hybrid migration model for mailboxes and applying security configurations.

3. Microsoft Office License Management: Analyzing current license utilization and migrating users to appropriate Microsoft 365 Apps licensing.

4. Employee and Shared File Migration: Planning and executing the migration of user files to OneDrive for Business and shared data to SharePoint Online while preserving metadata and permissions.

5. Deployment of Microsoft Entra ID and Intune for identity management and endpoint management respectively.

6. User Training: Providing training materials, sessions, and post-migration support.

Period of Performance
The contract will be performed over an estimated period of 8 to 16 weeks, starting within thirty (30) days after the Notice to Proceed is issued.

Place of Performance
The services will be performed at Jackson County Government facilities located at 4965 Jackson Parkway, Jefferson, GA.

Bidder Requirements
Firms must be properly licensed in the State of Georgia and provide proof of compliance with the Georgia Illegal Immigration Reform and Enforcement Act of 2011. Additionally, firms must have up-to-date liability insurance including General Liability ($1 million), Auto Liability ($1 million), Worker’s Compensation (statutory or minimum $500,000), and preferably Umbrella Liability ($3-4 million).