Early Intervention System Modernization (EISM)

Background
The Georgia Department of Public Health (DPH) is issuing this electronic Request for Proposals (eRFP) to establish a contract for a Software as a Service (SaaS) solution to replace the current Babies Information and Billing System (BIBS).

This initiative is part of the Early Intervention System Modernization (EISM) project aimed at enhancing the Babies Can't Wait (BCW) program, which provides coordinated services for infants and toddlers with special needs. The DPH oversees contracts for service providers across the state, while the local Public Health District manages day-to-day operations. The goal is to improve case management, billing, reporting, and data management for the BCW program.

Work Details
The Supplier will provide a comprehensive SaaS solution that includes:
- A Billing and Case Management Solution for the Georgia Early Intervention Program (EIP), which is part of the Individuals with Disabilities Education Act (IDEA).
- Implementation of project methodologies that align with DPH’s defined deliverables.
- Key responsibilities include leading phases such as requirements validation, design, configuration, development, data conversion, testing, training, pilot implementation, deployment, and ongoing maintenance.
- Development of detailed plans including Project Management Plan (PMP), Data Management Plan (DMP), Testing Plan, Training and Knowledge Transfer Plan.
- Compliance with State of Georgia Information Technology and Security Policies.
- Integration management to ensure seamless operation with existing systems.
- Conducting user acceptance testing (UAT) and providing necessary training materials.

Period of Performance
The contract period will commence upon execution and will include specific timelines for each phase of work outlined in the project schedule. Key dates include proposal submission by December 3, 2025.

Place of Performance
The services will be performed primarily in Georgia, with potential remote work capabilities depending on project requirements.

Bidder Requirements
Bidders must demonstrate experience in similar projects within public health sectors. They must provide resumes for key personnel dedicated to this project, all of whom must have relevant licenses and certifications. Background checks are required for all personnel accessing sensitive data. Bidders should also outline their subcontracting plans if applicable.