Utility Bill Printing and Mailing Services
ID: 262813RM
• State: Florida
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Description
Background
Sarasota County, a political subdivision of the State of Florida, is seeking proposals for utility bill printing and mailing services. The goal is to select a qualified Proposer to provide these essential services for the County's operations.
Work Details
The Contractor shall design, process, electronically transmit, print, insert, and mail utility customer account statements and information provided by the County. Key tasks include:
1. Setup Services (estimated 12 weeks):
- Kickoff meeting with the County to develop project schedule and scope.
- Installation and setup of file transmission methods.
- Application software development and testing.
- Design and formatting of billing statements with County approval.
- Go Live support and training for County staff.
2. Web Service Details:
- Provide a customer web portal for 24/7 access to data files.
- Features include document proofing, job tracking, mail tracking, and e-bill services.
3. Printing Services:
- Print letters for delinquent accounts on specified paper types.
- Print utility bill statements in color on double-sided paper with specific perforation requirements.
4. Mailing Services:
- Group correspondence for optimal postage rates and ensure timely mailing within specified timeframes.
5. Inserts:
- Handle pre-printed inserts from the County and manage their inclusion in mailings.
6. Reporting:
- Provide various reports including progress reports and postage costs.
7. Quality Assurance/Quality Control:
- Conduct quarterly reviews of service performance.
Period of Performance
The anticipated initial contract term is 3 years.
Place of Performance
Services will be performed in Sarasota County, Florida.
Bidder Requirements
Proposers must demonstrate experience providing revenue billing services for governmental entities comparable to Sarasota County. Preferred qualifications include offering multiple redundant sites for service continuity and experience integrating with UMAX, the County's Customer Information System (CIS).
Sarasota County, a political subdivision of the State of Florida, is seeking proposals for utility bill printing and mailing services. The goal is to select a qualified Proposer to provide these essential services for the County's operations.
Work Details
The Contractor shall design, process, electronically transmit, print, insert, and mail utility customer account statements and information provided by the County. Key tasks include:
1. Setup Services (estimated 12 weeks):
- Kickoff meeting with the County to develop project schedule and scope.
- Installation and setup of file transmission methods.
- Application software development and testing.
- Design and formatting of billing statements with County approval.
- Go Live support and training for County staff.
2. Web Service Details:
- Provide a customer web portal for 24/7 access to data files.
- Features include document proofing, job tracking, mail tracking, and e-bill services.
3. Printing Services:
- Print letters for delinquent accounts on specified paper types.
- Print utility bill statements in color on double-sided paper with specific perforation requirements.
4. Mailing Services:
- Group correspondence for optimal postage rates and ensure timely mailing within specified timeframes.
5. Inserts:
- Handle pre-printed inserts from the County and manage their inclusion in mailings.
6. Reporting:
- Provide various reports including progress reports and postage costs.
7. Quality Assurance/Quality Control:
- Conduct quarterly reviews of service performance.
Period of Performance
The anticipated initial contract term is 3 years.
Place of Performance
Services will be performed in Sarasota County, Florida.
Bidder Requirements
Proposers must demonstrate experience providing revenue billing services for governmental entities comparable to Sarasota County. Preferred qualifications include offering multiple redundant sites for service continuity and experience integrating with UMAX, the County's Customer Information System (CIS).
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Overview
Agency
Opportunity ID
262813RM
Response Deadline
April 6, 2026
Past Due
Date Posted
March 6, 2026
Source
Est. Value Range
Experimental
$500,000 - $1,500,000
(AI estimate)
Agency Distribution
High
On 3/6/26 Public Utilities in Florida issued Utility Bill Printing and Mailing Services with ID 262813RM due 4/6/26.
Contacts
Documents
Posted documents for Utility Bill Printing and Mailing Services
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